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Glencara.com

Glencara.com

Glencara is a family run irish jewellery store located in Galway, the home of the Claddagh ring. We have being making and selling quality claddagh and celtic jewelry

  1. Do not use this company!!!
    Firstly they said they had shipped my item.
    2 days later they said it wasn’t in stock?
    I chose another item and they did not refund the difference (the 2nd choice was cheaper).
    No item arrived.
    It took me 3 weeks to get a response from customer services.
    They blamed Covid for post however they could not show me proof of posting.
    NONE of their numbers work, they do not have a fixed address and are not an Irish Jewellers.
    They said they sent me a replacement.
    3 weeks on and it is still not there.
    I have had no response from customer service,, I have no been refunded and I have no item. No receipt has been shown so I can only assume that the items have never been sent.
    Was looking to use this place for wedding favours, thank goodness we learnt from 1 item instead of 10!
    Terrible customer service, zero assistance and they are basically thieves. I have re ordered with Claggagh Jewellers in Galway online – a real jewellers that actually sends you the items you pay for.
    I have contacted trading standards as during these times especially every penny is counted and to not send an item and take the money is digusting!

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Telephone: 091 773769