This is the worst experience I have ever had when buying online. I ordered a dog bed from Not in The Dog House which cost £85.50. When it didn’t materialise I cancelled the order and asked for a refund as I urgently needed to buy a bed for my elderly dog. That was in April. I still haven’t received my money and it is now the 14th June. Having belatedly seen negative reviews from so many people who have not had refunds for goods which never arrived from this firm, I doubt if ‘Not in The Dog House’ will ever return my money. The website looked professional and I was, like so many other victims, taken in by it. I am in my eighties and losing such a large sum has caused me a great deal of upset.
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This is the worst experience I have ever had when buying online. I ordered a dog bed from Not in The Dog House which cost £85.50. When it didn’t materialise I cancelled the order and asked for a refund as I urgently needed to buy a bed for my elderly dog. That was in April. I still haven’t received my money and it is now the 14th June. Having belatedly seen negative reviews from so many people who have not had refunds for goods which never arrived from this firm, I doubt if ‘Not in The Dog House’ will ever return my money. The website looked professional and I was, like so many other victims, taken in by it. I am in my eighties and losing such a large sum has caused me a great deal of upset.