Terry D
I received a quick response to my…
I received a quick response to my query. They went above and beyond in handling my problem. Superior service!
I received a quick response to my query. They went above and beyond in handling my problem. Superior service!
Great customer service. warrantied a product that i was hoping to bet a couple years ago. Outstanding!!
Quality has gone down since ABBA was sold/merged? Yes, these were always on the lower cost end but the umbrellas lasted 3-4 years. Which was fair. The materials used now are much thinner, fade rapidly and the Sariya we’ve had maybe 6 months tore.
Abbot patio makes a good, affordable patio umbrella. We have gotten many years of use. Customer service was great when we needed a replacement part.
We are excited to spend more time on our deck thanks to our new Abba Patio Umbrella. Abba Patio helped us find a new umbrella after our previous model with a rectangular canopy was no longer available. The customer service team was awesome and responsive. #AbbaPatioStyle
This is my second ABBA cantilever umbrella. Loved the first one. I’m disappointed in this one. It seems more flimsy. In the wind it moves around a lot. Doesn’t seem to block the sun as well.
Customer Service was outstanding!
My only interest was to order a new canopy for my umbrella and since the item was discontinued, Abba responded by offering me a choice of a an entire new umbrella, and then they shipped it at no cost!
We received great customer service. All calls and emails were promptly answered. Karla was very helpful and polite. We were actually given a cantilever umbrella free of charge because our canopy tore and they no longer carried it.
Karla was very helpful and was able to help us get a replacement for the umbrella we love so much. Thank you Karla!!!
Had a warranty issue and had a great experience dealing with customer service! They promptly resolved my issue with no aggravation. I wish all companies were like this.
Very friendly customer service! Accountable business who backs up their products.
Fades from the sun.
Your customer service is outstanding. The girls handled everything and made my experience perfect.
They provided what was promised and delivered on schedule. All my contacts on the phone were helpful and very courteous
Great customer service. Order came quickly!
Great service. Very quick delivery
When a replacement umbrella cover was no longer available, you gave me an option to get a new patio umbrella. Appreciate you working with me to resolve my problem.
Excellent Customer Service.
Bought a cantilever umbrella and after a few years of use I needed to source a replacement cover. I’ve been strung on for over a year with their service department telling me they have no idea when or if they will actually get replacement covers. If I would’ve known that there was no option to maintain I would’ve never made a purchase with ABBA furniture.