Kimberly S.

Trustpilot

The selection is generally very good

The selection is generally very good, as well as the audio quality. The VIP offers usually aren't worth looking at, unfortunately.

brian

Trustpilot

I could not find the promised free…

I could not find the promised free introductory offer ( and still failed when i logged in again under another new name) and after suspending my account for 3 months the email promised before the next charge was not received; poorly set up at best and deliberately tricky at worst!

Bilal

Trustpilot

I believe you can make your app more…

I believe you can make your app more dynamic by adding some illustrative tools such as relevant tables / graphs in the screen, audio is very static & listener feely sleepy, the experience should be more interactive

Marcie

Trustpilot

Was told that this was a free trial

Was told that this was a free trial, every title I tried required an “upgrade “

Myron

Trustpilot

easy to join

easy to join; lots of choices.

Nola

Trustpilot

I can’t unsubcribe please email me

I can’t unsubcribe please email me

Melissa

Trustpilot

Brilliant quality customer service

I was having lots of problems signing up for the free trial and the adviser I chatted with in app was extremely helpful and thorough. They had to come back to me but when they did, the issue was fixed. Haven't used any of my credits so far because the layout is quite different from audible but hopefully I find it right for me.

Tony Romero

Trustpilot

Too difficult for me to use

Too difficult for me to use. I thought I was getting 3 Books to begin, but only got 1 (Brett Bayers). Please cancel my trial membership. Thank you, Tony Romero

Shawn

Trustpilot

Very poor selection

Very poor selection. Trying to cancel my trial but says my email is invalid.

km

Trustpilot

No notification between end of trial and getting charged...

I went to cancel my account, but it stopped me with a prompt saying that I could recieve a notification before my free trial was up, to let me know when my account was going to be changed. Well, I had not finished the one book I started during the trial period, so I figured it would give me a few more days to finish it. Well I never got a notification telling me my free trail was up. Just a heads up, keep track of when your account is going to get charged!

Pattyshogren

Trustpilot

Can’t find access to get on to use.do…

Can’t find access to get on to use.do you have an app. I see I was charged on my visa account

Anna

Trustpilot

I was told there would be 3 free books…

I was told there would be 3 free books during the free trials period but only got one credit. The second book I wanted to try, charged me over 16 dollars. I remembered clearly that I didn’t select “buy it” but selected “not now”. I’m pretty disappointed now.

Scott

Trustpilot

I was looking for a good way to listen…

I was looking for a good way to listen to books before I went to sleep. Your company meet my expectations. I love the sleep timer. I don't have to worry about turning off my phone and have piece of mind to relax. The narrator's are always easy to understand and help me fall a sleep.

Nikon user

Trustpilot

Audio Books is very user friendly

Audio Books is very user friendly. I thoroughly enjoyed the book Where the Crawdads Sing. Excellent!!

Keith

Trustpilot

It is ok

I like the fact that I can buy audiobook with subscription. However, the subscription is the same price as competitors, and I was not able to download the audiobook to my Apple Watch.

Merica

Trustpilot

It been okay

It’s been all okay it’s kind of hard to keep my spot on the audio book

francis Plante

Trustpilot

Made things faster

Made things faster

Sterling

Trustpilot

not very good

I started as a possible alternative to audible, but the first two books I tried had a strange buffering problem despite showing them as downloaded. Also, I couldn't go faster than 2x speed, which together means it's pretty unusable.

Ellen

Trustpilot

After an hour I cancelled

After an hour I cancelled. I found the website hard to navigate.

Yabani

Trustpilot

Misleading

I thought you could listen to any book with your subscription but you have to pay a subscription and pay for the books you want to listen to. It’s misleading and audio books should let it’s customers know that. If I had know that I would have never paid for a subscription.