I recently bought boots from this company, the sizing was way too small. I wanted to return them. On the list of orders it gives no opportunity to return them because it says they dont accept returns on sale items. I am sure I should be allowed to return any footwear items within 14 days. Tried to contact four times about returning the item, no reply at all. Now it's more than 14 days after my purchase. Meanwhile I am stuck with £100 boots I cant wear. UPDATE: I've sent my order details to you by email, order no: 8845 2ND UPDATE: I have received a refund and everything is now resolved.
Only place I go to for my heels since no one else carries shoes that fit me quite like the ones on here
Amazing perfect exactly as the picture looks and quality shoes
fantastic boots.
Why you put order's contents sticker on the outside of the packaging so everyone can see it's contents. Not happy about it. Also, your product design has changed but on the website it doesn't say that so I was disappointed when I received a different product.
Easy to order and got what I wanted quickly
Great online shoe shop 😊
Fantastic shoe shop 😊
Delivery was prompt, quality is good and look fantastic
Fast and good service. The shoes arrived in just a week in Sweden ❤️
Beautiful shoes once again, both pairs arrived in lovely boxes, great quality, good delivery time and service. If you are looking for some special shoes buy from here, highly recommended, never disappointed with Banana Shoes. Thank you x
Amazing shipment times, very helpful team members and they answered all of my questions very quickly the boots are amazing quality and very much worth their price.
Great and unique products, great service , on time, excellent prices.
Excellent quality product delivered in good time, sizing was spot on.
Great shoes the misses loves them great fit great look
Great selection of shoes, easy ordering process, shoes arrive in good time, packed well and discreetly. Returns process is simple and efficient, you get charged for return postage but it is subtracted from your refund. Will definitely be ordering again
Ordered a pair of boots which arrived promptly and were great quality and a perfect fit. Company is reliable and will definitely use again.
Product was as described, good fit and good quality. Delivery was speedy, all in all everything was good.
Fast delivery and high quality
Quick on time delivery!