Karen Ryan

Trustpilot

Excellent service from Best gym

Excellent service from Best gym, as always great customer care and contact, always reply and very courteous. The sauna was very easy to install, everything just clipped together. the quality is amazing, it's a really beautiful product and comes with a back rest and oil burner. Amazing bit of kit and I am absolutley loving it. It takes about 10 minutes to get to 33 degrees which is warm enough for you to get it whilst it gets to max temp. I use it to meditate, stretch, or read and with the lights and built in blue tooth speakers I really don't want to get out of it. Hopefully start seeing the benefits in a few weeks

Leslie Cole

Trustpilot

I purchase goods from best gym…

I purchase goods from best gym regularly and I have never had a bad experience. Richard is very helpful, friendly and patient with my many enquires before I actually decide on what I want. Shipment is very quick and everything I have ordered so far have been top quality. These guys are one of the best in the business and I plan on sticking with them for a long time to come.

NIK WILLIAMS

Trustpilot

Great experience

Great experience. polite courteous etc etc. highly recommend. A+ on all fronts. Richard went over, beyond and out his way to see to it that i got exactly what i wanted and needed. Would 100% shop here again.

Ainsley Harris

Trustpilot

Really good communication & flexible…

Really good communication & flexible payment options which really helped my business.

Emma Cottis

Trustpilot

Excellent!!

Gret customer service, queries answered immediately, they couldn't be more helpful! Would highly recommend this company and I will buy again through them!

Lorie

Trustpilot

Misleading and dishonest

I recently wanted to purchase a LifeFitness treadmill which on the website was listed as “ex-demo”. I rang up as I wanted to clarify what ‘ex-demo’ meant, I wanted to be sure of the condition of the machine. Their message was: “ I can confirm that this treadmill has not been used, it was built by us but never used as the customer had a change of heart.“. What’s more, I asked them to confirm that the machine had no damage or any major marks and EMPHASISED that I will not accept the machine if it wasn’t as they claimed. Did it make a difference? Clearly ‘no’ because the treadmill that was sent had massive dint on the side step, great big scratches and marks all along the side of the treadmill and corners. When I rang up to inform of the condition ( and sent video and pictures) their answer was: “we don’t know how they got there”, not too mention, there was not even an apology … moreover blamed it on the delivery company … “the delivery company didn’t inform us of the condition”. When I emailed to express my utter disappointment for the incredible stupidity and lack of professionalism, my messages got ignored.Way to go ‘best gym equipment’ NOT. For future reference, honesty usually works best.

Consumer

Trustpilot

Nordictrack treadmill

Pleased with our new treadmill. Good service and delivery, kept informed all the way.

Roberto pini

Trustpilot

Excellent service. Thanks. Ordered a rowing machine pro form…

Ordered a rowing machine pro form carbon. Great machine, love the ifit screen and exercises. Excellent communication from best gym equipment and quick delivery.

Geoff Rogers

Trustpilot

Best price on the internet

Best price on the internet for the specific crosstrainer I was looking for.Excellent communication and efficient delivery. Very pleased with the product.

Lee B

Trustpilot

Ordered the Gymgear pro series dual…

Ordered the Gymgear pro series dual adjustable pulley machine from here. All delivered within the time specified and great communication from the sales team. It's a great piece of kit and really good quality. Well happy with it!

Jacqueline

Trustpilot

10/10

Easy to order, fast delivery, what can be better ?

Jools

Trustpilot

This is my 2nd order from this company

This is my 2nd order from this company, they are really helpful on the phone, and helped me correct a mistake on my part. They sorted my orders as quick as humanly possible. I would definitely use them again. Great service.

Chris Lloyd

Trustpilot

Absolutely fantastic!!

If you’re reading this and thinking of ordering from this company? Please do not hesitate! I’ve ordered so much gym equipment over the last 18 months and every order has been great. Can’t fault the equipment or delivery process. Customer care is 10/10. You will not be disappointed..

Mr Tux

Trustpilot

Easy to order (2x Jordan dumbbells) and…

Easy to order (2x Jordan dumbbells) and quick delivery.

Tracy Moulson

Trustpilot

Great service

Great service, quick delivery, thank you

John Anderson

Trustpilot

The hole experience was very helpful

The hole experience was very helpful. The member of staff that I dealt with was so helpful and friendly. Couldn’t have been more helpful.

Gill Blenkinsop

Trustpilot

Great equipment at a good price

Great equipment at a good price. Communications throughput the whole purchase, delivery and installation process was excellent. Thank you.

Tracy P

Trustpilot

Had a really great experience

Had a really great experience with the team at Best Gym Equipment. Everyone has been really helpful, communication has been fantastic and the installation of the equipment was faultless. Would highly recommend.

Martin bailey

Trustpilot

I ordered 3 sets of Hatton Boxing…

I ordered 3 sets of Hatton Boxing Gloves and Pads. This equipment was hard to find so I was ok about it being slightly delayed due to low stock. Lauren who was the point of contact was very helpful with keeping me reassured and very quick at responding to emails. The equipment turned up well packaged and well presented.

KFal

Trustpilot

Wow super service !

Wow ! Will use again. Lauren called to say they had a stock issue with an air track I had ordered. They exceeded my expectations and delivered their alternative promise to satisfy their customer! Thank you to all involved.