Kd
Wonderful experience
I love the colors! The polishes are always nice and not old. Shipping is fast and packaged so there isn’t any damage.
I love the colors! The polishes are always nice and not old. Shipping is fast and packaged so there isn’t any damage.
A great place to get a variety of polish brands & nail related items. I love that they carry a lot of brands, it's a one stop shop. Items ship quickly & arrive safely, well packaged. Shopped here many times and always 100% pleased with the experience.
I had a small issue with receiving a lacquer instead of a gel polish, and the customer service department was able to fix my issue and send me a replacement within the week. Very pleased with the prices and the customer service. 🙂
Superior customer service and excellent pricing on hard-to-find nail polishes. I am so impressed with the selection, fast shipping and personalized emails thanking me for my business. I highly recommend Beyond Polish!
From the ordering process to the speedy delivery, it was a pleasure!
Love BP. Great deals always and quality products!
Good company to purchase from. Originally I purchased a nailpolish but it got lost in mail. They offered a store credit and when I used the stor ecredit to purchase another nailpolish, thet transaction went smooth and fast.
I’ve shopped Beyond Polish for over two years, with excellent experiences and outcomes each time. Their products are fresh, their shipping is fast, and their products range from what’s newest and hottest, to what’s rarest, and hardest to find! Not to mention, very reasonable prices, and sales!! When it comes to nail polish, I rarely get it from anywhere else, and I don’t see that changing!
I have ordered from Beyond polish several times and I have been satisfied with the entire experience. My shipments are timely, I receive quality products that are carefully packaged. I will forever be a Beyond Polish customer!
I have had great experiences with Beyond Polish! Customer service was quick to respond when needed. My order shipped very quickly. The bottles were packaged perfectly and safely. Zero complaints!
I placed an order a month ago. I received defective items. I reached out to the company Beyond Polish and was promised a replacement and it would be sent right away. The next day I received an E-Mail with no response just a Gift Card with enough money on it to cover the defective item. Upon further investigation discovered the item was no longer in stock on their site and no clue as to when it would be in stock. I want to know why I wasn't refunded the full amount of my bill? Paying for just the defective item which is no longer available and leaving me to pay more Shipping Fees and Taxes when reordering if I get to reorder is just really bad business. I had $7.80 added to my bill the first time around. So, you can bet I'm not going to use the Gift Card, and I won't be shopping with you ever again!! YOU RIP PEOPLE OFF AND YOUR CUSTOMER SERVICE SUCKS!!
I have been pleased with the exceptional service! Always answered my questions and provided me with options but never needed the options. Great Company!
The gel mystery box was fun. It included 3 gel polishes, 2 matching DND nail lacquers, 40 OPI gel removal pads with attached foils and plastic nail swatches in sets of 10 for displaying your new nail colors on a chain.
First, their shipping is super fast. I think I got my order in like 2-4 days after I ordered it. Second, I noticed I accidently ordered two of the same product a day after I ordered and when I reached out to customer service, they responded in like 5 seconds and updated my order . Super attentive, kind, and amazing customer service! When I received my order, everything was bubbled wrapped and nothing was broken or spilled. All of the products were as advertised on the website. Since they have sale items, I am also able to try different gel polish brands. So, overall super impressed with their service, order delivery, and everything. I have already placed a second order and will be using their site frequently from here on out. 🙂
Purchased two sets of polish from them I want to exchange it but can’t get anybody to answer my email and there is no working phone number experience very bad right now
Best customer service (I’m shocked, really). Most importantly, I was able to order products I couldn’t find elsewhere (like CND). Shipping is prompt (USPS sometimes doesn’t update the tracking in a timely manner, don’t be fooled - BeyondPolish ships very quickly, and delivery is on time).
I forgot to add a discount code to a recent order and shot them an email. They issued a refund for the discount amount within 30 minutes! The order came promptly and was really well packaged. Really great customer service!
Customer Service was stellar! I made an order where a discount code didn’t go through. I email customer service and within an hour they were able to credit my account with no effort on my end. Can’t wait to get my polishes!
I found out about beyond polish from some YouTubers that I follow. As opposed to other major retailers, Beyond Polish makes the customer feel valued. They're very responsive, respectful and trustworthy. I also appreciate how beautifully they wrap their polishes when they're sent out. They attend to details that get lost or neglected by others. They also have a wonderful selection of products and great prices. Overall super positive experience. I will be buying from them again for sure.
We have recently moved out of country and when I placed my order I didn't see an option to expedite my order to arrive at my girlfriend's house during my time in Country. My fault as I waited too long to place my order. I contacted Customer Service and they were very accommodating in processing my order to arrive during my 2-day window in the US. I've been purchasing products with Beyond Polish for years and while I've never had an issue with their service or products, this went above and beyond. Many thanks. Highly recommend.