Liliana Gutierrez
Great customer service representative.
Great customer service representative.
Great customer service representative.
Blake is absolutely outstanding!!! Phenomenal customer service, quick response time, excellent resolution. He's awesome!! Give him a raise
I am deeply impressed with the customer service I received. Efficient, helpful and understanding. Well done!
BodyGuardz always provides the best customer service. Getting replacement screens is simple. If I ever have an issue, contacting customer service is always an easy process.
Blake was very friendly and helpful! My order hadn’t arrived, although the system said it had. He confirmed my address with me and sent the order again and with free expedited shipping. The items arrived in the timeframe promised and all is good! I’ve been using Bodyguard products for years and will continue to do so with high quality products and high quality customer service agents like Blake! Thank you!
I made multiple mistakes while checking out (user error) and Tony O helped me get it all sorted quickly. I appreciate the zero hassle customer service provided. Thanks again Tony!
I cannot even begin to tell you what a help Tony O has been with my recent order. I have a 14 Pro and spent the extra money for a better screen protector. As it goes in life, things happen and the screen chipped. When i wrote in to customer service I was blessed enough to get Tony O responding to me. He addressed the issue with me promptly and was able to suggest a better case which I upgraded to. Tony O is the reason I continue to buy from BodyGuardz. I haghly recommend them as the customer service is second to none
I just want to say that the customer service person named Blake that helped me- made me feel like a valued customer and person. I had an issue/ problem with technology and ordering a replacement screen protector for my son, and he helped me through all the steps in a kind, patient, and caring manner. Now I am able to get my son the needed replacement screen for his IPhone and it made my day!
I wanted to take a moment to express my sincere gratitude for the exceptional customer service I received recently regarding an order delay. After reaching out to inquire about the status of my order, your team went above and beyond to ensure a swift resolution. Not only did I receive a prompt call from your customer service representative, but they also arranged for a one-day shipment to expedite the delivery of my screen protector. This level of dedication and proactive problem-solving was truly impressive. Following up with an email to confirm the delivery and ensure my satisfaction further exemplified the outstanding commitment to customer care that BodyGuardz consistently demonstrates. I am thoroughly impressed and grateful for the exemplary service I received throughout this process.
I wanted to let you know, my BG is great! I’ve had to replace it a few times. This BG seems different than others, it is super sharp! It is very clear and simple makes my screen pop!! Thanks for a great product!!
I WANT A REFUND!! Your customer service is nonexistent! No one will return my emails. I see why you do not have a phone number to call with order problems.
I have always found this particular company to be professional, and concerned about the customers interest. Regardless of the fact that they do not have a customer service phone number, if you ask by email for a call back, they are more than happy to oblige.
I put in an order for a case and screen protector. They sent me the confirmation and charged my credit card but never sent the email with tracking. Order also not showing on recent orders on their website. They basically charged me for nothing and customer service is impossible to reach. No response for days.
I am a return customer to bodyguard and here is one reason why. I recently made a purchase and I wasn’t able to apply a discount code. I contacted customer service and they responded quickly. They applied the discount and communicated until it was confirmed. Great job bodyguard.
Love this company and their products. They are our go to for screen protectors and phone cases. We don't shop around. We get a phone we go straight to BodyGuardz to order the screen protector and case.
The customer service rep went above and beyond to make sure I was satisfied! I will remain a loyal bodyguardz customer!!
I got the wrong screen protector and I don’t know if I should register this on first or send it back or what! That long ass message when you call goes on and on by that annoying woman. It’s almost impossible to get anyone to call back. I don’t think any humans even work there! If I ever get this straightened out………
I have been purchasing my screen protectors for several years from BG, twice I had to have replacements due to breakage on my part, price, quality and service was great. Recently I purchased yet another screen protector for a new iph and paid $17.05 for 2-day shipping. There was a problem with the delay in shipping and informed it would take several days longer. I contacted CS and explained the situation, and they graciously refunded my 2-day priority shipping. This is what I consider excellent customer service satisfaction. I will continue to refer and purchase from this company.
Great response time and an awesome attitude 🙂
Purchased Bodyguardz tempered screen protector, Bodyguardz case out of inventory at AT&T store. Protective case (Speck) purchased $55 & tempered screen protector $45. Saved all documentation, packaging, receipts for future if warrantee replacement was requested. Registered tempered screen protector. Became part of Advantage program via registration/lifetime warranty. Bodyguardz advertised free lifetime replacement in packaging literature. Shipping costs waved for up to 5 screen protector replacements if “a protective case” was purchased along with protective screen. No indication in materials that the case had to be Bodyguardz. Screen cracks noted about months later. Appointment made at AT&T store to replace screen covered under warranty. AT&T store no longer stocks screen protector for iPhone 14Max Pro (8 months after purchase). Bodyguardz states to utilize the warranteed free replacement with $0 shipping both items need to be Bodyguardz. Replacement of screen requires a $9.95 shipping charge & return of old screen to serve as proof of damage. Bodyguardz not honoring warranty as described in their literature. Chris from Bodyguardz reached out yesterday via email & is making efforts to support my request to make this replacement happen.