Herbert Kontges

Trustpilot

I am a true Brompton convict (first…

I am a true Brompton convict (first Brompton bought 25 years ago; now at my 5th). I had bought 2 weeks ago a medium size Metro bag and this ii what this review is about: God bag; good quality; acceptable price. Good size (14l). Good, practical, useful inner organisation. Lightweight and flexible, resistant material. Enough rain protection (wihout rain cover) drizzle + light rain; excellent rain protection for downpours with the add-on rain cover. Fixation to the front carrier block works well, is stable, reliable and practical. Carry as backpack: ok for short periods and light loads; uncomfortable for longer periods. Suggestion: make the metal frame a slip-on and leave the skeleton on the carrier block when the bag is is used as back-pack. Skeleleton could be perhaps be locked to carrier block when left on bike. Regret the black colour-only; i would prefer more pep -colours! Would buy again + recommend. Herbert Kontges

Customer lyn boyle

Trustpilot

Very speedy delivery

Very speedy delivery

John Prideaux

Trustpilot

Great product and the Brompton people…

Great product and the Brompton people care.

Consumer

Trustpilot

Very Professional und quick

Very Professional und quick

Maria Castillo Atencia

Trustpilot

I have to return the order

I have to return the order, and the links on the website to fill out the return form are broken. Therefore, I have not been able to return the product.

Lucy

Trustpilot

Well designed and manufactured…

Well designed and manufactured products, although a more exciting range of colourful bags would be welcome. Efficient delivery.

peng Tang

Trustpilot

Thiago is good seller

Thiago is good seller

Gilles

Trustpilot

Customer concerns are important for Brompton

I was delivered with a wrong product and I wrote an email to explain. I was called immediately to find out a solution to my problem, solution which is in progress. Thank you to the whole Brompton team for your great customer orientation. And Brompton products are great as well !

OPP

Trustpilot

Great bikes but from my experience reliability has been poor.

Just to make it clear, I love Brompton bikes - the design, simplicity and ride quality is absolutely best in class. BUT there are issues with the reliability and customer service. In first 10 months the shifter on my bike stopped working - which thankfully was repaired under warranty. Within about 14 months of purchase the lower part of the frame on my brother's Brompton snapped completely.

Simone Fruet

Trustpilot

Great service, friendly

Great service, friendly and knowledgeable! Thiago, Wesley and Alex are a great crew!

Otso Huovinen

Trustpilot

Popped in quickly with a missing gear…

Popped in quickly with a missing gear after work. A great immediate fix by Richard 👍

Bernadette Seghezzi

Trustpilot

très satisfaite

Bonjour à tous, le service rapide, réponse au mail par une personne et article de grande qualité livré rapidement.

Chris

Trustpilot

replacement mud guard stay

Hit a lamppost on my c-line explore at full speed breaking three bones - dont ask. Also fhe front mud guard stay was firmly now enmeshed with the spokes.. Anyway, the new stay was easy to fit, and after bending the mudguard back into shape a bit (due to the collision) the bike is tip top again. A+ would use again, hopefully won't have to!

Flavius

Trustpilot

Did not answer the question

Did not answer the question. was not knowledgable about the purchase. Closed the question out before I could get to the e-mail and work on the bike

BRIAN Mallett

Trustpilot

Item as described quick delivery

Item as described quick delivery

Lois

Trustpilot

It was excellent that my bike was…

It was excellent that my bike was shipped to Bikes of Vienna and they set it up and checked it out as well as answered my questions. The bike is all I hoped it would be with the far better gear ratio for the terrain where I live.

jakki Brandon

Trustpilot

Easy to order and quick delivery

Easy to order and quick delivery, no extra delivery charge

Customer

Trustpilot

Quickly and securely delivered

Quickly and securely delivered, and a fair price.

Penny Edwards

Trustpilot

Good product

Good product. Arrived on time. Fitting was easy

Faical UK

Trustpilot

Great shop ! Great Thiago !

Great shop ! Great seller ! Thanks Thiago for a smooth and pleasing transaction !