I haven’t been into their shop yet, but as a kayaker I have used their online store a number of times. All online purchases have been excellent all the way through the process until the product arrives. I’ve emailed a number of times to enquire about a product before purchasing and all enquiries have been answered fast and with the answers I needed. Hope to visit the store sometime.
I found the service from CHMarine really great. From replying to emails in a fast and friendly manner to fixing an issue with my Meaco dehumidifier. The issue was fixed and returned to me so quickly I was very impressed. Thank you to Tim and the team.
Exceptional customer service (skibbereen) branch. Knowledgeable and friendly staff. Plenty of time for the customer and do not feel rushed, which is unique today. Thank you Ruth.
Five stars aren't enough to express my satisfaction about CH Marine! * Good products * Good prices * Fast delivery * Problems? No problem!! * Good Service
Excellent, speedy, service from CHMarine! I reported an issue with my Meaco dehumidifier display, was asked to return it under warranty and within 4 days it was returned to me fully serviced and as good as new. Thanks Tim!
I have used their online portal 4 times this year. It is fast , easy to navigate . It is just amazing jow quick the product arrives. Yesterday , I ordered a product in the afternoon and it arrived this morning at 10 am. Fantastic service and always kept informed by emails as to where the order is ...CH Marine is the best in Europe.
Ordered a dehumidifier online on Tuesday evening and it was delivered to me on Thursday afternoon the same week. Great service and excellent communication. I definitely recommend this company.
Highly recommend CH Marine. Clear and accurate website information, really fast delivery, good communications plus an excellent and responsive after-sales service. Wish there were more businesses like them !
Recently went into the store to look at dry suits. The employee I spoke to didn’t have a clue and was of no help at all. Waist of a journey for me. Fine store but poor customer service.
Best company I have ever dealt with.
Exemplary customer service. Super speedy delivery, fantastic sales / support team, very nice experience overall. Would happily recommend to anyone.
The service from Tim in CH Marine was excellent, from the first contact with him to discuss our order, on to the amazingly fast delivery of the order. We would highly recommend them.
I bought a Meaco ABC 12L dehumidifier from this company because it was advertised as the quietest dehumidifier on the market for this size, and I also read many glowing reviews of the products on the company website. I had originally planned to buy a dehumidifier from Amazon, but when I found an Irish company selling such a highly rated dehumidifier, I didn't mind paying a bit extra. The two-year warranty also influenced my choice. However, the moment I turned it on, the noise was extremely loud. I immediately called the company office to report this, and was told to let it run for five hours and the noise would stop. I did this, but the noise continued. It was advertised as operating at 35-40 Decibels, according to the setting selected, but when I checked the noise level, it measured at 85 Decibels from 1m above the unit. I live in a small house, and the noise was intolerable, so I was forced to return it. I never found out whether the unit was faulty, but I suspect that the description of the low noise of the unit on the website was just inaccurate. The reason I gave the unit two stars was because although it was very noisy, it did actually work quite well at removing moisture from my home, and was even very good at drying clothes after about 8 hours of operation. Nevertheless, the extreme noise from the unit was a deal-breaker for me. I had high hopes for this unit and felt good about supporting an Irish company, but in the end, I just ended up wasting a lot of time and being aggravated by the very rude customer service member that I had to deal with. Thankfully I did receive a refund, which I will now use to buy a dehumidifier from Amazon.
Great service from C H MARINE IN Cork. Ordered Musto Waterproof Fleece Lined Cap #20032855 on Monday it arrived on Wednesday, perfect fit.
Absolutey excellent service !!! I was looking for a dehumidifier and since I did not know much all the reviews on this website helped me pick out the perfect one for our home , I was so happy with the delivery I ordered about 6 o clock in the evening and the dehumidifier was with me the next morning about 11 o clock !!!! I got the meaco 10l abc dehumidifier and it works great and they have a little leaflet in the box summarizing everything and very helpful information, way to go the extra mile !! I’m so happy with the dehumidifier, we have had it on only one day and the difference is massive !!! If anyone suffers especially from asthma this is great ! I ordered off the meaco dehumidifiers Ireland website but it’s the same company.
CH Marine: they know customer service! I’ve ordered epoxy from them on few occasions and it arrived next day as promised, they give regular updates as to the orders progress which is great! Keep up the good work CH Marine!
A repair (by Tim) of my Maeco dehumidier was carried out with great success. The dehumidifier was out of warranty, so I was delighted to be able to avail of a repair, save money and avoid landfill. Great service and quickly done.
Brilliant service from C H MARINE IN Cork. Their website shows the product is in stock and how many units are available. Communication is excellent from order confirmation to despatch and a link to the delivery company to track the order my order was delivered within 24 hours and the product was in 1st class condition and at a competitive price. Highly recommended
CH Marine have been a fantastic help to me for the last 32 years. Each time I phone I deal Tim who is always eager to help and go the extra distance with his customers. I describe what I’m looking for and I am given the necessary help, time and attention to find to product that best suits my needs at the most reasonable price. Delivery is on time and well communicated. In these busy and difficult times CH Marine treats every customer as a top priority as they always have done. I could not recommend Tim & CH Marine enough.
Just received, in Donegal from CH Marine Skibbereen, a delivery in less than 24 hours after I placed the order. Thanks Tim.