Marie O'Neill

Trustpilot

Coole Swan - Smooth Luxury

I first came across Coole Swan in Dublin Airport some years back and took a bottle on holidays with us - Bringing something Irish along for the holiday! This started our love affair with the drink. It is now our go to drink for after a meal or for a relaxing evening chat. Recently I gave presents of bottles of Coole Swan to family members and have now spread the joy of sitting down to a glass of such smooth luxury. An added plus (if you needed it) is the excellent personal and professional way the company is run and handle your orders and queries.

jayne stuart sowerby

Trustpilot

excellent service and product

excellent service and an excellent product. order arrived quickly and was very well packaged. customer service is 5*. would highly recommend.

Sara C.

Trustpilot

Amazing product and company!!

Amazing product and company!!! I placed my order via email as I'm in the United States and they were so professional and caring. My order was caught up in the delays with shipping due to Covid and Mary was so helpful in watching the tracking and keeping in touch with me to keep me updated. Everything arrived in perfect condition and made for some very happy customers! Coole Swan is the absolute best Irish Cream out there!!!

Fran Pilgrim

Trustpilot

Best customer service response ever

My order arrived damaged so I emailed Coole Swan to let them know. The response was personal, friendly and professional. Absolutely no question, a replacement was sent next day. What I really liked about this was that I was asked whether the issue was their fault in packing or the courier handling. No corporate BS, no 'we can't possibly be wrong'. Very refreshing to deal with such a company and I wish more companies were run like this ... life would be so much better for everyone ...

Steve Proud

Trustpilot

A great product, outstanding customer service.

A great product, matched by outstanding and friendly customer service. If only all companies were like this, the world would be a happier place.