I have used this site a handful of times. My orders are has been dispatched promptly and using the service requested. On one ocassion I needed to contact the customer service team and they were very helpful. Prices are reasonable as is shipping. I definitely reccomend this site for afro-caribbean hair products.
I have ordered from this company for the first time, I have emailed, called, yet nothing. I ordered a product and was incorrect, they sent me something else. I have asked for them to correct this but nothing I’m owed my money back at least. I would avoid using this store because they don’t even correct the mistakes. This is very unprofessional company, I have no alternative to contact PayPal and deal direct with them. I have sent proof on photos of the mistake and wrong items given but just have ignored every email… do companies still do things like this? It’s a joke.
So I ordered a couple of things, and unfortunately two items couldn’t come, at first I gave this place a 1 star, because I automatically assumed that they wouldn’t respond or I would have to fight for my life for a refund or to get the products Thankfully they did prove me wrong, they emailed me back within 24 hours, and explained the situation. Now I would have preferred to be told beforehand that a product wasn’t coming due to reasons they can’t control, so I wouldn’t be as surprised I will order from the website again, the price is just too good And I would give 5 stars but I’m waiting for the money to be returned in my account first
Always on time, quick delivery and honestly the best prices around!
Wonderful experience, will be buying some more products
Great value for money, delivery as expected. Overall, a smooth transaction. Very happy, thank you 🙂
great prices, fast delivery & a huge range of stock
Great product and delivery was on time, will deffo recommend this website.
This company has variety of products tailored for afro hair. They are also more affordable when compared to other sites. Have been impressed with products purchased so far.
Amazing 🤩 customer service experience products arrived on time very competitive pricing highly recommend
Excellent products and quick delivery
Amazing Website, Swift turn around from order placed to delivery. Always my go to.
Always packaged with great care, speedy processing and delivery and genuine products at a great price 🙂
I ordered two hair care products from cosmetize, the purchasing system was easy to use and delivery was super quick. Thank you so much. I will definitely shop with you guys again.
I had an amazing experience with cosmetize they shipped my order quickly and there products are so reasonably priced, having 3c curls means products can be expensive but cosmetize is so different i recommend cosmetize to everyone! but especially my curly girls and guys! thanks for everything!
The products I bought had great discount and was delivered quickly.
Great products best prices delivered quickly
The delivery is always so fast and well packaged! The best online store so far!
Found this website easy to use and received my first order from then on time , order was well packet and was all perfect.
The products I ordered were competitively priced, which is the main reason why I made my purchase with Cosmetize - and I have actually ordered from them before. I received my delivery in good time, and was kept informed via e-mail of the shipping progress, and via the courier App of the delivery time. I further received a customer satisfaction telephone call a few days later, from a friendly and pleasant young lady, who checked that I was happy with the products and service which they had provided - to which I assured her that I indeed was completely satisfied and had no complaints.