John Rodgers
Amazing customer service
Amazing customer service. It wasn’t cowsheds fault. It was the courier. But they resolved the issue immediately.
Amazing customer service. It wasn’t cowsheds fault. It was the courier. But they resolved the issue immediately.
Excellent Customer Service! Carol was very helpful and quickly offered a generous replacement, when my online order for a friend's birthday gift was lost by the delivery company. Thank you again, really appreciate it and feel reassured that I will remain as a loyal customer of Cowshed as a result.
Great products and range. Also outstanding customer service from Jill to rectify an issue with an online order. Attentive, friendly, and committed to resolving the issue with minimal hassle. Huge thanks!
Great products and friendly service in the Bicester store.
Great customer service - Carla super helpful
Carla was very helpful when I didn’t receive my e-gift card and sent it through immediately I gave her the details even though it was early evening! It’s a pleasure to receive such good customer service!
Gorgeous smelling products sent quickly
I had the most wonderful experience in store and the products are simply amazing. Tge staff are very knowledgeable and extremely helpful
Bryan from Customer Support is such a good ambassador for Cowshed. Understanding the needs of the customer without compromising the corporate standing of Cowshed. His patience and weighing up of my request (gift voucher extension) is commendable. He is tough yet kind. His loyalty to the brand amazing. I hope he will get the accolade he deserves. Any business will be lucky to have him on board. Thank you Bryan.
Lovely soaps and smell fantastic.
A wonderfully relaxing time in the Lazy Lake! I opted for the Lazy Lake as a birthday treat and went with my best friend. Had a lovely time starting with a salt soak in a hot tub overlooking the lake then access to the relaxation area, steam room, ice room, and infrared sauna. The treatment comes with complimentary face masks and water to keep hydrated. I would definitely recommend!
I received prompt, courteous and generous customer service upon my enquiry.
Carol at Cowshed is an absolute star! My giftcard was expired and she managed to extend it for a whole month so I could use it. Thank you Carol! You’re the best 🙂
Really great customer service from Carla. Will definitely use their services again.
Excellent products as usual
I had bought a voucher for my daughter's birthday but organized the wrong type of voucher. I contacted Cowshed and explained my daughter just wanted a facial and not to buy products as already had her. They were very accommodating and changed straight away
When I called at the shop they did not have the gorgeous Refresh hand wash and hand cream in stock but they told me when it was expected and posted it to me.
The staff were excellent and went out of their way to help find the perfect gift. Many thanks.
Brilliant customer service via email from Linda - resolved my issue with a gift voucher super quickly, very pleased - thank you!
The staff were absolutley lovely. I was greeted as went into the tiny store. The staff were thoughtful and asked what I might be interested in, without being intrusive. The staff helped me with different products and were very well informed on their products. Products are lovely - not cheap - but such good value, lovely. Would absolutely go back again.