Mara

Trustpilot

Ich hatte ein sehr gute Erfahrung…

Ich habe ein sehr gute Erfahrung gemacht! Ich war erst sehr skeptisch aus der EU heraus etwas in den UK zu bestellen und habe mich vor den Zollkosten gefürchtet. Es sind jedoch keine angefallen. Ich habe 5 BHs bestellt in großen Größen 100H/100G - auch um zu testen welche passen und bin der Größentabelle der Webseite gefolgt. 3 von 5 BH haben prima gepasst. Ich bin so glücklich! Das ist bei so großen Größen wirklich nicht einfach. Die Qualität scheint auch gut zu sein, auch wenn ich befürchte, dass der NailonStoff auf Dauer wunde Stellen produzieren könnte - dem ist aber noch nicht so, also bleibe ich optimistisch! Die zwei nicht passenden BH würde ich gerne zurücksenden, wegen den Kosten aus der EU überlege ich mir das aber noch. (Brexit war für den Handel definitiv keine gute Idee - aber das ist ein anderes Thema). Mit dem Support war ich auch im Kontakt weil die Lieferung nicht immer ganz nachvollziehbar gewesen ist, aber ich habe zügig eine Antwort erhalten von einer sehr zuvorkommenden Mittarbeiterin. Bisher war es also eine rundum gute Erfahrung!

Annoyed customer

Trustpilot

i have ordered several times and the…

i have ordered several times and the quality i the stitching is not great, the wire on all the bras came out in less than 1 month of purchasing

Lauren

Trustpilot

Ordered 2 36e Bra's which is my normal…

Ordered 2 36e Bra's which is my normal size and when they arrived the cup was half the size of my normal bra cup.... not impressed as spent over £50 for them both and they didnt even fit..

Linda Chickering

Trustpilot

Slow response

There was a problem with the shipping address on my order. I emailed them right away, but got no response. I sent a chat message with email the next business day, but got no response. I sent another email, and got no response. They eventually got back to me and addressed the problem on day 4

Mel

Trustpilot

I ordered £68 worth of items

I ordered £68 worth of items, which did not fit. These have been returned and confirmation received on 01.09.23 - yet still no refund. Very poor communication and would def not recommend them. Looks like will need to take this up with my bank to get my money back.

Sharon Spiteri

Trustpilot

Great products but not so great service

Great products, I was so happy when I discovered Curvy Kate. I got a video fitting and ordered several bras, and nearly my whole collection is now Curvy Kate bras. But recently I've become a bit unhappy with the quality of the products. I have about seven or eight daily bras which I rotate so some of the others get very little wear. I've had the wire pop out of three bras after six months which I was a little uncomfortable with but ready to accept. But I bought a body last year which I've worn exactly twice as it tore after the second wear. You can tell the item is faulty and has not been worn because there are no stretch marks on it, it looks brand new. Yet customer service would not engage because it's been a year since purchase. They have also stopped doing the virtual bra fitting service, which is a shame.

Christine Heaps

Trustpilot

Impossible to get an customer service response

I’m trying to contact CurvyKate by email and telephone to return an item which was delivered without a return note. Cannot get through on telephone all all, no matter which extension I try. There’s a recorded message saying they are open mon-fri 9am-5pm. None of my calls are answered. Their website says their contact email is one thing (not allowed to say here for some reason but the recorded messages says email something different. I have tried both several times to both to no avail. Shockingly bad customer service and the item ordered doesn’t do what it’s supposed to do - ie. convert to backless! Really disappointed and it’s an expensive item too!

SteveDuts

Trustpilot

AVOID

You will be left unsupported in both areas (boob and customer support) bra broke within a few weeks. Offered vouchers instead of a refund as they don’t accept faulty product but are happy to sell them? Avoid this company at all cost!

Demi Cartwright

Trustpilot

I’m currently trying to get in contact…

I’m currently trying to get in contact with them, I have sent emails after emails and called them, no reply it’s annoying me as I spent over £50 on bras which unfortunately didn’t fit me so I returned them, it’s been over 2 weeks and no luck! I wouldn’t recommend the seller horrible customer service and definitely had a bad experience! Needs sorting out

Marina Pavlou Better Booties O

Trustpilot

Amazing underwear

Amazing underwear! The quality and fit is great. I am so happy I found this store. Its normally difficult to get nice, attractive looking underwear in big cup sizes. I ordered a few sets which arrived yesterday and I am so happy with them. They fit better than any other bra I have ever bought and I feel really good in them. Such so, I ordered another 3 bra and knicker sets! Can't wait for them to arrive 😍

Marina Pavlou Better Booties O

Trustpilot

Best Bras for larger sizes by far!!!!!

I can not express enough how amazing my bras and knickers from Curvey Kates are. The style, the fit, the quality, just so good. I honestly highly recommend to my fellow curvey ladies or any size woman who wants quality underwear and a reasonable price. I have been looking for attractive, sexy but not trashy underwear for my curves. It's so difficult finding bras for large cup sizes l,which are attractive and well constructed for lift and comfort. The delivery is super quick too, sent through DHL. So pleased.

Maxine C

Trustpilot

A strapless Curvy Kate bra left me with…

A strapless Curvy Kate bra left me with blisters and scarring. The bra was purchased after a shop fitting, so my size was not supposed to be the issue. However, after wearing the bra I was left with raw sores and water blisters. After contacting Curvy Kate by email, the response referred me to their disclaimer: “Luxe, the product has a disclaimer attached to it which indicates that the product contains silicone, this disclaimer is attached to help inform any customers who may have a skin reaction to silicone. Unfortunately it appears that customer has had a reaction to the silicone and therefore I would suggest that she no longer purchase any products which contain silicone to avoid this type of reaction in the future.” I have never ‘reacted’ to silicone before! The blisters were on both sides of my rib cage, although the ‘silicone’ is on the whole perimeter of the bra? The standard response was the end of that, as far as this company is concerned. Sadly, I cannot seem to upload photos to show how raw my skin was. Now scarred as well as very disappointed with the response received. Shop elsewhere. Pity a star has to be appointed in order to leave a review.

Mitch

Trustpilot

Good range of swimwear and bras for…

Good range of swimwear and bras for smaller chest & large cup size H/J plus. Delivery good.

Mrs Alison Brechin

Trustpilot

Just received my 1st order....huge…

Just received my 1st order....huge disappointment, was meant to be pink...was peach.....the front of bra was pvc !!....looked cheap n nasty...needless to say its on its way back....thought I had actually found somewhere for the fuller figure....

Miss Katie Reitz

Trustpilot

Returns can be a struggle, customer services are good though

A great selection of undergarments in a range of sizes. My biggest issue with this company has been with returning items. Twice now I’ve had to chase up refunds on returns. Both times they had received the returned items and yet their systems did not flag up the need to send the refund. They were very helpful after I had contacted them and pointed out the fact but it’s still annoying that I had to do that.

Lady bird

Trustpilot

Disappointed

Really disappointed with the bras that I ordered, after reading some reviews of 1 bra many said to size up the back. I did and thank god I did as the 36 is 2mm smaller then the 34 bra! The second bra is also a bit in the small side, I also have the straps at almost the longest on both bras. iv bought bras from a few online shops as getting bigger bras (+DD) is difficult. Sad to say I will not purchase anymore from curvy Kate.

RK

Trustpilot

U.S. Customers Beware

Should have read the reviews here sooner regarding US customers - they DO NOT OFFER RETURN SHIPPING BACK TO THE UK! And this is even worse because they ADVERTISE free return shipping on their U.S. site when you google it. When I emailed their customer service they could not care less and just said it must be an error. This is fraud and a violation of consumer protection laws.

Lisa Jacobs

Trustpilot

Do not purchase in USA

Do not I repeat, do not purchase from this website if you are in the USA they do not offer returned shipping. You the consumer instead need to pay out of pocket to return which is located overseas. They will not refund me for my purchase. Instead I would need to pay over $100 to return to them although my total was $135. Horrible customer service.

Naomi Marsh

Trustpilot

Curvy Kate for the win 😍

I have a few items from Curvy Kate after booking an appointment with the Bra Whisperer to confirm I had chosen the correct sizes after using the sites bra guide.. I love the quality, styles and fit of every piece. The scantily clad is a favourite of mine! Definitely recommend this company for bras to comfortably fit the bigger busted women, without having to look like a boring old granny!

aysa campbell

Trustpilot

The best bras I’ve tried

The best bras I’ve ever tried , the bra quiz was my first stop , I was unsure changing from what I know to another brand but I’d heard such good things. The quiz was spot on, my bras arrived perfect condition in the most wonderful recyclable packaging , as they say , less is more. The bras were top quality material didn’t feel cheaply made and weren’t scratchy like I found some of my old bras. The fit was perfect and the bras were so comfortable to wear I work long hours in a hospital and it felt comfy all day and I didn’t have that moment at the end of the day where I’d be greatly relieved I’d taken it off. All in all the perfect bra and will be buying more.