Mark Paskanny

Trustpilot

My go to shop for drm free books

My go to shop for drm free books

Charlotte

Trustpilot

Købte en ebog via hjemmesiden

Købte en ebog via hjemmesiden, som det kongelige bibliotek ikke havde og som jeg havde kritisk brug for til mit speciale. Købet gik som smurt, og jeg havde bogen til download efterfølgende. Dog skal man lige have Adobe Digital Edition installeret, men det giver hjemmesiden dig også link til hvilket er super!

Robert

Trustpilot

Got the purchase done ok

Got the purchase done ok, with a bit of fiddling. Not certain if I needed to "download" or just "read online". Don't really need to retain a book after reading it. She advice would be good

Kate Walia

Trustpilot

I bought two books from ebooks and one…

I bought two books from ebooks and one will not download. It took a while for the first one to download and I had to reinstall the reader

Karen Stewart

Trustpilot

Quick dowload available

Quick dowload available

chris timms

Trustpilot

Ebook didn't work on Adobe editions

Had some issues with the pdf, was trying to read it on a larger screen, but was advised by helpful customer service to download epub, and to use an alternative to Adobe editions called bluereader. Was frustrated with the file not working initially, but ebooks were very responsive with helping me.

Jane

Trustpilot

support does not respond

Used ebooks a few times without issue but some time ago ago I purchased an ebook that wouldn't download, with a message that the ebook was corrupted and to contact support. I've contacted them in different ways several times asking for access to a usable file or a refund (pretty fair, right?) but they do not respond. Might move to Kindle.

JedR

Trustpilot

1) Ease of purchase

1) Ease of purchase. 2) Ease of search. 3) DRM-free availability (with stamping) to ensure compatibility between different readers. 4) Recommendations are curated outside (-just enough) of "popular" books. 5) No excessive marketing/targeting.

Doug Badger

Trustpilot

eBooks treats its customers fairly

I decided to use eBooks last year after a very bad experience with Amazon. Early on, I encountered some difficulties with getting gift certificates to work on their system. Some of that appears to be a glitch on their part, some of it on mine. What matters is that, unlike other companies, eBooks was responsive to my quite strident complaints (including my original post on this platform) and worked with me to make it right. There aren't many corporations, especially in the tech sector, that treat their customers fairly and are willing to take steps to promptly resolve their issues. That matters a lot to me, and I unreservedly recommend eBooks to others.

Will

Trustpilot

Great Great

Great Great

RichardC

Trustpilot

Got the ebook that I want.

Got the ebook that I want.

Ernesto Cruz Cortés

Trustpilot

Excellent site

Excellent site, products and service. Keep going in that manner. Thank you.

Crystal Pickard

Trustpilot

Easy to use

Easy to use, fast checkout and download.

Maria

Trustpilot

Great experience

Many books to choose from, easy check-out & download. Overall great experience.

Ben N

Trustpilot

eBooks not from Amazon

eBooks not from Amazon - what more could one want?

Javier Alvarado

Trustpilot

Quite easy to proceed and

Quite easy to proceed and, overall, a great discount !!!

Adrian

Trustpilot

Too easy

Too easy. You have the hard to get books, purchasing is simple and the downloads were fast.

Barbara Kalb

Trustpilot

buying a book from you is so easy

buying a book from you is so easy. like getting a book from the library (cept you have to pay for it). thank you

Daniel Kirby

Trustpilot

My partner wanted to download an epub…

(Updated rating as refund was offered) My partner wanted to download an epub to use on her iPhone ebook app. The website says you can download the actual epub file, so she paid for the book and tried to download it, but it's not possible after all. She can only use their own app, which she'd prefer not to as it's not user friendly. A waste of money. She's paid for a book she can't read.

Rachel Hayden

Trustpilot

Really great format and selection of…

Really great format and selection of books.