I ordered a bracelet cuff and this was so small it only just fit my 9 year old granddaughter. However the customer service was exceptional and I could not fault the communication to return the item. Such a shame on the product as it was good quality.
Website easy to navigate and jewellery is beautiful and finished to a high quality standard.
I am blown away by the customer service at Edge of Ember. They have gone above and beyond to support me. I could not recommend this company more for anyone looking to buy quality jewellery from a trustworthy company that puts their customers at the heart of their business practices.
Got a gold initial chain for my partner. Really nice quality, especially for the price. I also like how I could choose eco friendly packaging. Would highly recommend.
Oh my days what a complete disappointment...having waited patiently for my earings to arrive...which they did in good time and to the day ....I was extremely dismayed to find firstly only 2 earings 1 hoop and 1 stud when iam certain 2 hoops were ordered so not only more expensive than I first thought I will now need to order another pair or single hoop...this I would not mind but the stud is that small I had to look twice to see it in the box and to be honest the hoop is no bigger than a 5 pence piece...not as envisaged and could have got a lot more for my money elsewhere....lessons learnt
The quality was perfect. Great for a close friend's 60th. She's over the moon with it
It was my first time ordering from Edge of Ember and they did not disappoint! I’ve bought the Victoria Textured Large Hoops in gold. They are very light to wear which was so important to be, considering the hoop is large, they’ve made of quality metals and look fantastic! I will be ordering again from them
Orion is very important to me so this ring designed by Victoria Magrath was the perfect gift from me to me.
I wanted to buy my daughter a special piece of jewellery for her 21st birthday and saw this company on Instagram. After looking at several items I decided on a beautiful initial necklace with her birthstone- blue topaz. It arrived within a few days later and I'm delighted with it
Very nice earrings. Little difficult to put them in but when get to use it, they look fabulous. Very good costumer service
It was nice. Delivered on time
Lovely earrings! First time I'd bought Huggies and I did find them rather difficult to put in as the pin isn't straight as with stud earrings! However I persevered and they look good!
Very very poor service with failure of integrity. I had ordered an exchanged and was advised for 3 weeks over emails it was being processed, mind they held £220 of my money this whole time (before Christmas), to be told they dont have the item in stock. No longer can gift my present for Christmas and is a bit late now to order from more trusted sites. Really sad to see a beautiful jewellery brand failing by lack of good service.
The item I bought was faulty, spent over £800 for my wifes 40th. Have sent multiple emails and used their website and chat bot service asking for assistance to replace or repair the item as they offer a guarantee and they have not responded. Poor customer service.
Gorgeous jewellery and fast shipping.
Really liked this solid gold Constellation Diamond Ring. It’s very thin and looks nicely coupled with my other ring. I’m not an expert to say if gold and diamonds are genuine, shop doesn’t provide any certificates. Also prices in UK for gold are surprisingly much higher than I bought in Poland before.
Easy to purchase and delivery was quick. The product was a gift and it looks amazing quality and simply beautiful.
I love the ring but the pearls and stones are definitely smaller than expected! pretty and delicate though.
Always love my jewellery from Edge of ember, highly recommend
Service and delivery from Edge of Ember was first class. The jewellery item I ordered was slightly smaller than I expected although it was of excellent quality and well received as a present.