I ordered the Drive 50D wheels and within a few weeks, one of the rear spokes had frayed. I reached out to staff and they were extremely helpful by shipping me some extra spokes and covering the costs required for the maintenance at an LBS, helping me through the whole process. Despite a time lag between China & North America, they answered my questions as quickly as possible and were very accommodating with my situation. I'll note that although I had issues with the wheelset, they have been working great since the spoke was repaired and I have not encountered issues since. Overall, their customer service is a 5/5 in my opinion!
フロント40D,リア50Dで運用。35km/h前後の巡航は非常に軽い。京都→埼玉550kmを中山道ルートで使用したが、ロング、登り、共にかなり助けられた。 一方、レース強度の平坦練習で使用すると、40km/h以上の速度域だとかなり辛い。(普段はONE AER dx5で運用) 標高差100m程度の丘が続くコースだと、これまでに比べると多少、楽になっているか?というくらい。 コストの面を考えると、初めてのホイールアップグレードとしては、かなり良い。ロングも向いている。レースには適さない。
Descripción Inexacta y Servicio al Cliente Deficiente por Parte de ELITEWHEELS – ¡Alerta a los Compradores! Estoy profundamente decepcionado con la compra de unas llantas de carbono MTb Ridge. El peso del producto difirió significativamente de lo prometido, pasando de 1431 gramos (+/- 3%) a 1609 gramos, una variación considerable. Al presentar a Sukie ( mi contacto en ALIEXPRESS para comunicar con ellos) pruebas claras a través de imágenes, en lugar de reconocer el error, recibí una tabla de pesos de otro producto, insistiendo erróneamente que los datos eran correctos y alegando que yo estaba equivocado. Desde entonces, Sukie ha optado por ignorar todas mis comunicaciones. No tenía intención de presentar una queja, pero la inacción del vendedor y sus respuestas engañosas me han dejado sin otra opción. Es una verdadera lástima, ya que había escuchado muchos comentarios positivos sobre esta empresa. ¡Cuidado!
I bought the Drive 45D wheelset to improve the std. wheels to race and can confirm two points, silky rolling and great inertia, both things make waste less watts and obviously help me in my pourpose. I use them only for racing, hope the performances keep long time for one season or even more
Excellent customer service The Elite Drive are high quality wheelsets and construction with a very light weight, 100% recommended.
Want to give a shout out to the customer support experience through ordering. Fast and came to a solution which worked well. Not received the product yet but definitely take comfort in the support you get for any issues while ordering.
He comprado unas ruedas de montaña Pro 33, teniendo un problema en el tramite del pedido, que han solucionado de manera rápida y muy favorable para el comprador. Muy contento con el servicio de resolución de problemas. Las ruedas tienen una pinta impresionante, cuando las monte pondré la consiguiente valoración. Totalmente recomendable la compra de sus productos en su pagina web.
Super produit, je vais certainement compléter mon achat par une autre paire😊
I am very pleased with my purchase, great set of wheels, well packaged, however I did have an issue with the bearings and had to buy some new ones to replace them as they ran rough after only a few hundred miles… hopefully the new ones will be better.
I have to say I am very happy with my Elite 29r Pro33 wheels. So far I have about 50 miles of hard XC riding on them and they have stayed true and performed way above my expectations! When I need another set of wheels they will be Elite..
Price, quality of build, ceramic bearings, prompt delivery and good after sales support are what made my experience great with the Drive 40D pruchase.
Well made, stiff and fast wheels
Le falta campagnolo body.
In general happy with the purchase. Great value for money! Well done. One star less for not centered rear wheel. I needed it to be corrected. Other than this great set of wheels
Excellent wheels
Great wheel and custom to my requirement. Minus a stars due to the centerlock teeth not able to fit different rotors.
Les roues sont quand même très fragiles, les Drive, à la moindre petite chute c est le voile assuré, les roulements m inquiétent aussi , sinon très bonnes relances
Very excellent quality and craftsmanship . Only took 4 days from china to California ,was packaged very well , came with skewers ,brake pads and tubless tape and valve stems .out of the box were perfectly trued and spoke tension was on target . First ride the wheels had no resistence in rotation for 50 mm wheels ,very excellent aero effect , the ceramic bearing performed great when climbing no drag was noticed , excellent quality . Will be buying wheels in the future for my other bikes ,thanks elite wheels for the great experience !!!!
Great wheels! High engagement hub has taken my riding to the next level. My bike is lighter, more nimble and genuinely more fun with these wheels.
Great Value for the Wheels 82mm Carbon Disk Break But the alignment was a bit off an needed to be fixed