Seun Oloyede

Trustpilot

Escentual!!!

Escentual is a great company. They have the best deals just when you need them and the delivery is always on time. Never disappointed.

Stacey

Trustpilot

SUPERB

I have never heard of these before. Ordered 2 makeup products (benefit) that were almost 20% cheaper than anywhere else. Free delivery, arrived in 2 days, packaged beautifully and with a gucci perfume sample. I'll 100% be using again. Superb.

private

Trustpilot

Reliable and competitive

Escentual always offers competitive prices and products which may be difficult to find elsewhere. They offer a reliable online service, so much better than many others.

Adele Gardner

Trustpilot

Purchased Jean Paul Elixir 125ml great price.

Purchased Jean Paul Elixir arrived in just 2 days amazing price, I've used Essential previously always a great service, thank you.

Customer

Trustpilot

Excellent

Excellent service and really quick delivery. Loved the free sample as well. Will definitely use again in the future.

aslia

Trustpilot

Waiting on my 3rd order from Escentual…

Waiting on my 3rd order from Escentual and I am always so impressed with the offers on the website and speed of delivery. 1/3 off of French skincare at the moment is great! Extra 10% off is also wonderful, along with the pretty pennies that can be redeemed on orders. Ordered last night and due for delivery tomorrow. 5 🌟

sarah denman

Trustpilot

Good service & product

Received item in very good time, the price was very reasonable compared to others,

Ronald

Trustpilot

Competitive prices.

Competitive prices and reasonable delivery costs. Easy to order on the website. Notification of order received promptly and we received the items fairly quickly. My wife was delighted with tem.

Customer Wilma McDermid

Trustpilot

First time using this company

First time using this company. Easy to order, fast delivery, excellent competitive prices. Will use again

Lynn Haygarth

Trustpilot

Problem with Miss Dior soap

The company and service is excellent. I am very disappointed with the Miss Dior soap that is completely different and doesn’t smell like it used to.

Catherine Hancock

Trustpilot

First time using this site and it was…

First time using this site and it was brilliant. Cheaper than the high street, fast deliveries and three testers/freebies. Genuinely couldn’t recommend a better service!

MSD

Trustpilot

Great

Great delivery, simple, easy to use service, no issues encountered, and great discounts available for first time purchasers.

Ann

Trustpilot

Great customer service from Pat at Escensual

I have always been happy with getting products from Escensual whose prices are very competitive and delivery prompt. I have been having problems with how my skin has been reacting since I had long Covid. I rang the customer helpline and had so much help and support from a delightful lady called Pat. She went to so much trouble to advise me and had a wealth of knowledge about the Avene range. It was brilliant to have her guidance. I would also like to commend the company for reviewing their packaging and now using recyclable padding as opposed to bubble wrap.

Toni Furniss

Trustpilot

Avoid fake/ prada candy

I feel absolutely gutted mypartner bought me prada candy from escentual and he bought dolce&gabbana for himself they both arrived his is fine mine is just one smell of alcohol for 1 second then absolutely no smell whatsoever I emailed and got told to send it back for them to send it to the supplier but I missed the date as I’ve been poorly

Nic Willetts

Trustpilot

Ordered Mon Guerlain gift set …

Ordered Mon Guerlain gift set as it's cheaper than buying just the perfume on its own. Great price and fast delivery but upon receiving it, found the perfume inside was Bloom of Rose. This is a different fragrance with a pink band. Message to the company, they say I'm wrong, even though l've worn Mon Guerlain for years and I know the differences by the coloured bands. They even stock Bloom of Rose. ( Decided to ring them, found them rude, talked over me when I explained the issue, still claim I'm in the wrong but eventually they agreed to send me a return label. Won't use them again, even if prices are good, you need to receive what you ordered, surely that's the point.

K.Naeem

Trustpilot

customer service is geting worst

14/03/24..there customer service is getting worst day by day..also they now send freebies to only certain people might b there freinds and family members.it was before for every one,but now regardless how big ur order is,you will never get freebies .and there packing is getting poor too.as we buying expensive perfumes so they should b come in a proper box,but they sending them in a paper bag.and we all know courier dont care about parcels.Escentual should look into that.as freebies are for the customers ,not for ur staff members and there family and friends.also plz improve ur packing.thnx

Nina Padhiar

Trustpilot

This is the first time I have used…

This is the first time I have used Escentual and I was extremely pleased with them. They have an amazing range of products at such fabulous prices compared to the High Street. The delivery of the items was quick and the products all arrived in a good condition with no leakages. I will definitely be using them again.

Ms Jas Panesar

Trustpilot

Why I would recommend using Escentual

I have used Escentual for many years. They offer a great range of beauty products and you cannot beat their price. I used to use another provider but switched to Escentual. They have great offers periodically which are especially essential due to the rising cost of living making it affordable to purchase items. They have an excellent customer service if you need to follow up for any reason and they respond very quickly and deal with your query efficiently.

Jenny Hawkins

Trustpilot

Exceptional customer service and .....

Exceptional customer service and I can not fault this company for the fantastic selection of cosmetics and skin care. Perfect!

Daz

Trustpilot

Nice local store

Nice local store and they have 25% off quite often . Customer service always polite and in my case Nikki I have made a couple of purchases with no issue