Clampoul

Trustpilot

retard et spam

j'ai fait une commande, 30jours de retard sur la livraison et je reçois plein de mail, je ne peux pas les désactiver...

Leisa Rotramel

Trustpilot

Great drop protection, BUT…

Great drop protection, but horrible dust, dirt, pet hair protection!! It all collects under your front screen inexplicably and irritatingly!!

Silas

Trustpilot

Great products at an affordable price

Great products at an affordable price. I have bought multiple products from them. For instance, their MagSafe charger stand is better and cheaper than the ones Apple recommend. Sometimes it can be better to buy their products from Amazon in terms of shipping and price.

Géraldine

Trustpilot

Attention fuyez

Attention, ce site propose des produits non disponibles et ou avec des delais réels estimés de 7 à 15 jours. quand vous envoyez un mail pour demander l'annulation de la commande puisque non respect contractuelle, ils renvoient systematiquement une nouvelle proposition (changement de couleur de produit ect..). j'en suis à 4 emails et maintenant ils m'expliquent qu'ils vont m'envoyer la commande par amazon.

Ana Glavina

Trustpilot

I tried to enroll for online course and…

I tried to enroll for online course and given Card to verify and next thing this esr tried to charge me and I see gaming sign next to it.It is scam and I have reported it!

hannah

Trustpilot

Very poor service

Very poor service, always under maintenance when I come to use, don't know how I'm expected to get any training done. It's very very poor

Clara Membrado

Trustpilot

Estafadores es la palabra más bonita de…

Estafadores es la palabra más bonita de esta empresa aún sigo sin agua caliente Por que pusieron una placas en2020 y no se hacen cargo de haberse caído 3 de ellas así que tebpegan un sablazo para retirar las tres y el resto te dejan sin conectar para que les compre otras 3 Esto es un robo

Pierre

Trustpilot

constant spam

Their products are ok. The problem is that they spam me with constant mailings, although I tried at least 5 times to unsubscribe... they just don't care and keep polluting my mailbox.

Kristin H

Trustpilot

Be clearer about logistics and delivery partners

The case seems fine, but I wish they were clearer about who their logistics and shipping partners are. I ordered from the ESR website and was not expecting a package from Amazon. Will reconsider ordering directly from ESR in the future.

Daniel K

Trustpilot

Superb customer service

Superb customer service

Hanna Valantsevich

Trustpilot

Schlechter Kundenservice bei Reklamation!

Habe bei ESR (Singapur Sitz) eine Hülle bestellt. Bezahlen ging einfach, die Ware kam relativ schnell. Bis dahin alles gut. Die Hülle, die ich bestellt hatte, war mit einem aufklappbaren Fuß. Dieser ging kaputt dass die Nieten plötzlich sich lösten. Ging auf die Seite um zu reklamieren und siehe da - tagelang konnte die Reklamation nicht angenommen werden und egal um welche Uhrzeit man diese schrieb. Kurz gesagt solange man kein Problem hat ist alles Top aber wenn es drauf ankommt versagt man. Da nütz auch nichts die 12 Montage Garantie. Nie wieder wegen schlechten Kundenservice.

Nermin

Trustpilot

AVOID..THIS NIGHTMARE COMPANY

It's really a nightmare with your company. I bought case for Galaxy s24 ultra Home Theater Privacy Bundle - Frosted Black that cost £26.99 and after waiting for 20 days for it , all I got is a case WITHOUT The screen protection or camera lens protection!!!!! You give a 20% discount of the wrong amount which is £22.96 not that the price I paid which is £26.99!! Still I said OK, no problem. But now with this, I can't accept this no more. This's beyond ridiculous. I want full refund and send me your adress so I can send you your mesirable case.

Adan

Trustpilot

Very weak screen protectors.

Stay away from their screen "protectors". They protect the screen alright, but only briefly. The mere contact with any object, will cause them to shatter. A short 4 months after purchase, all three included in a pack that I only got to get free shipping, have shattered. One with a fall, the other I didn't even notice. Armorite my a$$! And don't contact me to offer me a replacement in exchange for removing the review, I want everyone to know what awful product you sell.

Cam Era

Trustpilot

No use the customer support no response…

No use the customer support no response at all until now my order haven’t arrive yet almost 2weeks.

Mike

Trustpilot

Great case and this company is really…

Great case and this company is really professionals!!

Ang Chong Huai Joey

Trustpilot

S24 ultra hybrid case

The recent upgrade casing with the Magsafe available for the S24Ultra was awesome. I have been waiting for ESR to include the magsafe in the casing that i have been using for S23 ultra. looking forwards to more upcoming interesting casing from ESR

Michelle Lamperd

Trustpilot

Super happy with my IPad Pro case…

Super happy with my IPad Pro case w/keyboard purchase. From ordering to delivery communication was great and product is EXACTLY what I’ve been looking for. A seamless experience and I will be back.

Pierre-Richard Précival

Trustpilot

I just wanted to send a quick note to…

I just wanted to send a quick note to express my sincere gratitude to Daisy from ESR customer service. She was incredibly helpful in resolving my issue with my Geo wallet. My battery kept failing, and I was having some other problems as well. Daisy was incredibly patient and understanding throughout the entire process. She listened carefully to my concerns, took the time to troubleshoot the problems, and ultimately helped me find a solution that worked perfectly. Her knowledge, professionalism, and genuine desire to help were truly impressive. I'm so grateful for her assistance and wanted to make sure she knows how much I appreciate it!

Thexenn

Trustpilot

Compré una carcasa supuestamente…

Compré una carcasa supuestamente resistente al amarillento y en menos de cuatro meses amarilla,les escribo y me dicen que me la cambian por otra pero ya no contestan para ver los pasos a seguir garantía falsa,no os fiéis por qué no es lo que dicen ser.En su respuesta dice usted que está esperando mi contestación tengo 3 imail enviados con ese número de tiket y no recibo confirmación por parte de ustedes tengo los imail que lo demuestran y que an sido bien enviados.Tengo que admitir que alfinal an respondido y me an mandado otra funda an sido serios y legales.

Andrew Bittan

Trustpilot

Customer Service excellence!

When faced with an issue of epic proportions, Grace from Customer Service came in to save the day. The quick response and resolution to the issue is exactly what you want from a company.