Daniel Marsh

Trustpilot

Awesome product and service

Having spent a bit of time researching and reading reviews I wanted to give my 8 month old puppy the safest travel experience as he moved from a cage in the boot, to becoming a back seat driver with all the excitement of windows, passengers and funny looking buttons and levers. I opted for the EZYDOG isofix lead and it works a treat. Extremely well made and designed to last, I hope I never find out how well it fares in a crash but it will certainly help restrain my fur baby exactly where I want him!

tina mcdonald

Trustpilot

100% satisfaction

Bought an Ezydog Bungee lead, Fast and efficient service, free delivery and an excellent product.. Have 3 dogs and have bought these leads many times over the years and 100% satisfied value for money last leads were replaced 6 years ago

Angryoap

Trustpilot

Have been looking for a decent dog…

Have been looking for a decent dog harness for ages. I recently 'dog sat' for a neighbour, his dog had a Ezydog harness that looked the biz, so I checked it out on the internet and bought one myself. Its so easy to adjust and fit (unlike the one it replaces). No longer does my dog have to wear it 24/7 due to the difficulty fitting, this ones a doddle and a reasonable price - you get what you pay for these days and in this instance you do seem to get a lot.

Christina

Trustpilot

Bought a harness for my puppy

Update based on reply from seller- so they're saying the plastic is basically dog proof and wouldn't show any teeth marks if chewed to the point that the strap inside the plastic is almost entirely severed? Nonsense lol. I'm glad a lot of people have good experiences with this company but in my mind, the measure of a good company is a lot about how they deal with issues that arise. Every company will have products that have issues here and there, it's to be expected no matter how well made etc. something generally is. The companies comments suggest my problem is not a genuine issue and passes off blame instead of just owning up to the fact that defects occur. I'm sure my money won't be missed but I'll find a brand that better deals with genuine problems and doesn't try to skirt them. They were faster to respond to my negative review than they were to my genuine query. ------------ Original review - Bought a harness for my puppy. Put it on her for one short walk and immediately took it off on return. The strap inside one of the adjustment sliders was ripped almost all the way through. The company insists this must be due to my puppy having chewed through it. This isn't possible because the ripped part was inside the plastic slider and the plastic part isn't chewed. They've said, "A dog mouthing on it can happen in seconds and unfortunately where dogs teeth are designed to chew webbing it not match for them." Put aside the fact that the dog didn't chew it and it was probably a faulty item since it ripped inside one of the plastic bits where the dog couldn't have chewed it, their response doesn't exactly suggest their items are particularly durable or good quality does it? I've got a ratty old leash from the days when she *did* chew on her lead constantly and it's still far more intact than this harness, which was used for about an hour. Can't recommend them at all.

Jackie M

Trustpilot

Really not good

Really not good, purchased a collar that came undone 3 times leaving my dog to run free! Was advised to take back to where I purchased it from which was unfortunately 250 miles away, purchased while away on holiday. Ezydog asked if it had slipped over his head! Couldn’t help but laugh - they must think I’m stupid! Gave up in the end, will go back to my reliable supplier!

Annella

Trustpilot

Excellent products

Very happy with your products and customer service.

Mrs Lorraine Jones

Trustpilot

Good products

Easy to order, good quality product and colour. Quickly sent out. Bought these products before and was pleased with them.

nigel phelan

Trustpilot

The waterproof light that isn't waterproof

Not impressed with ezy dog customer service. Paid £30 for a dog light that when ordered claimed on Amazon that it was waterproof. The first one lasted a while and when it stopped working they sent us a second one however this stopped working almost immediately after the dog went for a swim. Now ezydog have changed the description on the website and removed the term "waterproof". To be honest without the term waterproof it's hard to justify 30 pound for a dog light when there are lots of others that are water resistant for much less. Looks like they are trying to get out of a refund by now saying the light isn't waterproof when the description for the one we ordered in October clearly states that it is. It looks like I may have to get Amazon to intervene in order to get a refund. Edit - in response to the reply. Had the original description not stated waterproof but only water resistant I would not have purchased it. I did contact seller directly via Amazon but was fobbed off and I got a refund directly from Amazon after returning it which is why I left the review. The light itself is very good when it works but I do think that if it isn't truly waterproof than it is a bit overpriced. Last year we originally had one of the old models with the removable battery and that was definitely waterproof however when we purchased the replacement package to put the battery in the waterproofing was lost despite the addition of a seal.

Linda Holbrook

Trustpilot

Great service and aftercare

Great service and aftercare

andrew

Trustpilot

Great quality as always

Great quality as always , very fast service and delivery thanks

Dawn

Trustpilot

Useful treat pouch, but liner split.

Delivery was quite quick and the product is as described. However, there was no email to say the package had been dispatched and was on its way. The treat pouch is very useful and has space for treats, poo bags, whistle etc. The waist straps are strong and very easy to adjust to adjust the size, for example when wearing a thicker coat. However, after a while, the lining of the treat compartment split, leaving a sharp bit of metal which stabbed my fingers when reaching for a treat.

Peter Allsopp

Trustpilot

Great products

Great products. Great service. They even provide a prepaid return label in case you need to return/exchange anything.

Paul Simpson

Trustpilot

Harness

Just purchased a new harness for my dog. Promptly dispatched, great fit, happy dog and owner.

Guest

Trustpilot

Really pleased with my purchase of the…

Really pleased with my purchase of the short dog strap

Shane

Trustpilot

Easy purchase and item arrived very…

Easy purchase and item arrived very quickly.

Mrs Jacqueline Wells

Trustpilot

Fast delivery and a great product!

Fast delivery and a great product!

Vincent Rees

Trustpilot

EXCELLENT COMPANY

Website very easy, price excellent, delivery very fast

Vikki

Trustpilot

I can’t see us getting another type of harness now!

We bought the Ezydog quick fit harness and I’ve been amazed! We were just looking for a new harness, but somehow our pup is pulling less with this one! It’s also super easy to fit! I can’t see us using any other harness now.

PHILIP A FOSTER

Trustpilot

excellent service delivered quickly at…

excellent service delivered quickly at an excellent price with added benefit of free returns. Many thanks would definitely recommend

Tuvor

Trustpilot

Prompt delivery

Prompt delivery. Am sure lead/ extension/ couple will be up to usual standard/quality I have come to expect from EzyDog. Traffic control function on couple & extension very useful - I have 2 energetic 2 year old Dalmatians!