Stay Away,!!!! Very unprofessional Order placed for a Merc shirt on 17/03/24 Its now 01/05/24 still waiting for it to be processed, Not shipped No reply on email and No chance I'll buy off this site again another company thats not interested in customer service
I never received my order and have requested refund or return of items
Every order was delayed. I bought wrong size of some items and have to return 2 out of 3 items. I have follow return portal process. Shipment was collected and delivered to the warehouse, where it was in status Parcel has been added to pallet for more than 20 days. I need to contact chat several times to have any reaction. They refuse to fully cover cost of return delivery, even if it was done through return portal and followed all indicated rules. Shop not to be recommended to anybody.
Dans le dernier avis, un certain Bart fait semblant pour répondre à mon mauvais avis que j ai été livré et qu’il m écrit en privé… il n en est bien évidemment rien, ni livré, ni informé, ni remboursé… Passez votre chemin
Sigo esperando un pedido que realicé el día dos de marzo y estamos a 23 de abril y aún no lo he recibido. El pedido se encuentra en la misma situación desde que realicé la compra. Esto es una estafa!
Pre-ordered a top back in February, was told it would be shipped the 4th of April after paying, got an email to say on the 4th that is still wasn’t shipped and will be shipped on the 19th of April, on the 19th got told now may the 4th. Thankfully I finally got through to someone and was able to cancel and pay for the top off Mercedes website themselves that actually had it in stock. Bit of a joke.
I had an issue with returns. The company took ownership of this and resolved my issues. My faith has been restored and I will definitely shop with them again in the future. Well done guys for turning this one around.
Absolute Joke, placed order over 6 weeks ago and nothing arrived. Contacted customer support multiple times and no response, asked for refund, no response. What’s going on! Someone hopefully will see this from F1 and respond.
Realice la compra de mis tickets por medio de la página oficial para la carrera en México pero aun no recibo mis boletos. Comprenderán que me siento insegura porque hoy en día se oye de muchas estafas. Apreciaré su ayuda para tener cuanto antes mis boletos.
Muy satisfecho buena calidad, también por la atención recibida puede ser que vuelva a comprar.
Is there someone who presented the unfortunate situation in which he was in, and apart from a formal message of regret, to have his situation resolved?
They charged me for a renewal even if the subscription was cancelled a week prior. After sending them screenshots of this, we had to exchange 3-4 meaningless emails before they accept to provide a refund which after a whole month is nowhere to be seen. Terrible staff and support all along, avoid these scammers at all costs.
Page transporte express de 1 a 4 dias y todavia no lo he recibido numero de pedido21-8867-5447
Très déçu j aurai dû lire les autres avis. Commande réalisée pour l anniversaire de mon fils… après plus de 15j sans nouvelles et sans cadeau le jour j, j apprends dans le chat que ma commande n arrivera jamais, soit disant car j’ai noté livraison en Allemagne alors que mon adresse est bonne dans le mail de confirmation… et maintenant je dois attendre plus de 15jours pour être remboursé! Bref je ne recommandé absolument pas ce site! ( ps; le paiement au surplus se fait en Angleterre donc frais bancaire supplémentaire ), rien ne va!
I ordered twice from them. The first time they delayed me without permission for a long time, over a month. The second time, they collected my money, but they don't have the products in stock and put me on hold. They basically cheated me, they sold products they don't have in stock. I DO NOT RECOMMEND AT ALL.
He comprado una camiseta y me ha llegado una totalmente distinta, la he devuelto y ya ha pasado un mes desde que la recibieron y aún no me han hecho el reembolso ni contestado a infinitos email. Un servicio pésimo.
E il secondo acquisto che effettuo in questo sito ma acquistando delle magliette con il logo Ferrari, non trovando la giusta taglia per mia figlia, essendo esaurite le misure S ed M del tipo di maglietta preferita ho optato per una maglia o camicia con bottoni su tutta la lunghezza scegliendo la taglia M, ma è risultata abnorme per cui facendo il reso mi viene addebitato 22 euro per la spedizione un costo alquanto spropositato, di certo un servizio alquanto sconcertante per cui sconsiglio di rivolgervi. Ps. dopo la mia recensione ho avuto da F1 store un offerta sul mio prossimo acquisto, uno sconto diciamo apprezzabile, per cui valuto con 3 stelle il gradimento per questo sito.
I have updated my review because the responsiveness from the customer service was pretty fast. **My initial issue was when trying to return a product I bought (nothing wrong with the quality of the product, just didn't fit as I expected), the shipping was way more expensive than when I bought it. If you need to return, it will be something you will pay and it may be expensive due to over see shipment.
We have ordered on the UK site. For me the clothes were okish (a bit bigger than expected), but for my husband the XL size was huge, like 3xl..he should have ordered maximum M even if he is L-XL, depending on the manufacturer. We have sent the Tshirt and blouse back. Paid 25eur!!! for the return with DHL. They have the merchandise since January 2024 and still did not refund the money (112.43gbp). We have filled a dispute via Wise, as we have paid via the Visa we have with them. Today (1at Apr24) we’ve got the news that they rejected the claim, refusing to pay our money back. What a disgrace..we were robbed pain and simple. We will never buy or support this business anymore!!
Cost a lot to return. £14 for 3 t shirts. Sorted now after a long time. Still had to pay £7 to return.