Victor

Trustpilot

Excelent service

Excelent service

Christa Naessens

Trustpilot

DKNY

Ik bestelde een DKNY parfum ergens begin maart. Ik moest dus begin april betalen. Ik vermeldde dan dat ik mijn levering niet ontvangen had. Ze zouden het oplossen maar nu krijg ik via Klarna dat ik het opnieuw zou moeten bestellen en weer betalen ! Mij niet gezien. Ook hun reclame van 80 % goedkoper klopt ook niet. Dus voor mij is het gedaan met dit bedrijf. Christa

Jeanne Ashcraft

Trustpilot

Great prices for quality brand perfumes…

Great prices for quality brand perfumes and colognes

Elaine Randell Duddy

Trustpilot

Great!

I got a discount & the shipping was quick!

David Normil

Trustpilot

Got my Order

Got my Order, well appreciate it thank you.

Takayla Wimberly

Trustpilot

Arrived super fast!

Arrived super fast!

Katrina Thomas

Trustpilot

Easy and quick delivery 👌

Easy and quick delivery 👌

Rebecca Hickman

Trustpilot

Easy website

Easy website. Prompt shipping, nice packaging. However, the Windsong dusting powder has almost no scent.

Mr ayikho enye Poohding

Trustpilot

Why in south Africa takes more than 14…

Why in south Africa takes more than 14 days without delivery and feedback when I'm gonna get it or can ask what courier do you use for south Africans

Daniel Penny

Trustpilot

I have purchased from Fragrancex.com…

I have purchased from Fragrancex.com many times now, i usually buy the BOD sprays as we cannot get them here in UK. I like BOD as it reminds me of my holiday to Florida and I bought some bottles while there. Delivery to the UK is amazing, wondefully fast and packaged with care and amazing service. Will always shop with this site, as long as they keep stock of BOD lol. Thank you and hello from UK. Happy customer x Dan

Elaine Randell Duddy

Trustpilot

Happy Lady

I received my purchase quickly & got a discount!

Lenny

Trustpilot

Satisfecho !!

Saludos !! Mi experiencia de compra ha sido muy satisfactoria , mis productos han llegado al tiempo preciso, y en muy buen estado , solo una orientación pido. Solo colonias ?? Perfumes NO ?? Gracias de nuevo ..

Juan Ramirez

Trustpilot

FragranceX always is on time

FragranceX always is on time, very pleased to do business with them.

Suzanne Johnson

Trustpilot

I have purchased off and on from…

I have purchased off and on from FragranceX over several years. Service, product quality, and especially pricing, have all been outstanding. Thank you.

zakariyya mangera

Trustpilot

Disappointed with FragranceX

I'm so disappointed with FragranceX. I've paid so much for a perfume and it hasn't been delivered. This company doesn't update you as to where your parcel is. It's been 19 days and no delivery. All they tell me each time is that they are corresponding with the courier and will get back to me. PLEASE DO NOT ORDER WITH FRAGRANCEX. YOU WILL LOSE YOUR MONEY

hello

Trustpilot

Habit of Items sold not in stock seems a common theme !!

Again cancelled my order this company has a habit of selling items they dont have in stock . I'm now sure they only list these rare perfumes that they dont have stock of to gain increased traffic to website. This is 3rd time my order has been cancelled . order 63529420

Esther Griffith

Trustpilot

It's been over a month and I can't receive the item I ordered

I placed an order on the 12th March 2024. Out of the three perfumes ordered, one was incorrect. They told me that I needed to ship it back to them in order for them to begin the process of sending the correct perfume. Because I needed to get it quickly, I decided to keep the wrong perfume and repurchase the one I was supposed to get (and an additional perfume as well). The new items were supposed to arrive on a specific day and did not. I reached out to them to let them know that I noted a shipping exception error when tracking it. After two days they told me that my package was lost. They said I had two options, get a refund or have it reshipped. I wrote asking if it could be reshipped but expedited. Lo and behold the next day I receive a message that they have issued a refund, which will take up to 5 days to be received. So from the 12th of March to now I have been unable to receive an item that I purchased. I now have wait to recoup my funds before trying to acquire the item, which was meant for a special gift. Although their customer service is responsive they are not able to have solutions that truly take the customer, their circumstances and time into consideration. This is unfortunate because my first order with them went smoothly. Things just went downhill from there though. Customers seem to be seriously inconvenienced for their mistakes and they don't seem to care much.

Sharon O

Trustpilot

I’m always pleased with this company

I’m always pleased with this company. Thank you so much!

Taiyanika Oglesby-Vargas

Trustpilot

Received quickly with no problems.

Received quickly with no problems.

Dawn Buchanan

Trustpilot

Bad credit card experience

Charged card, didn't send the products... I'll never buy from you again!