I think it’s amazing honestly
I bought an XBOX controller for 35 euro and it worked fine. Only problem is that it's not what the cover is like.
What is customer care contact for Ireland since business closed? USA email only deals with USA customers.
No support since the store has closed down Need assistance immediately
Customer service has always been the best Ive ever had from any retailer. Relaxed, approachable and helpful staff in stores while the online support is fast with responses and equally as helpful. (Big ups Wayne btw) Gamestop might have been the only company I could say I was ever really 'loyal' to. Solely for the fact that the staff actually go the extra mile.
While browsing for a console to gift my son on his birthday, I visited the GameStop located in the Tallaght square. I was assisted by Hugh, who explained me the difference between the Xbox, Playstation and Switch in a matter of minutes and simplified the differences very clearly. I ended up buying an Xbox with Ultimate Game Pass and my son loves it! I will be back again. Very efficient.
Got in touch with Wayne by email and he was great, quick, polite, efficient and it only took two emails from me to be sorted, excellent staff ,
Very fast response and question answered in less than 5 minutes. Great support by Game Stop
Lost my Level 3 Card. Was issued with a virtual Gift Card immediately. Very happy.
The customer service is great. I got a reply in no time and they are helpful and kind. The shop is really nice and I haven't had any issues with the games. It's a pity is closing in Ireland. They do tend to overprice their games over the RRP though.
Watch out with this shop. Ordered a Playstation credit and was processed as normal. Nothing wrong with. Payment completed. Order confirmed. What could go wrong? The fact the shop stop selling those credits what is mentioned in a small note on top. DON'T make a small note. Just remove the option from your website. Now I have to look for a refund.
Thanks for the help Wayne and Elizabeth!
I reached out as I received the wrong console and they were very helpful in resolving the issue
Great service and response time to my queries from Elizabeth who is part of the online customer service team.
I made a purchase and also console swap at the store in Blanchardstown Shopping Center. It was a very good experience, Rachel was very helpful. She was patient with me, endured all my questions and made sure I understood the value of what I was getting.
The customer service in this retail industry has been very very helpful they have kindly helped me with my issue
Great service from support team!
I had such a great experience in Waterford GameStop what made my experience special was this wonderful woman named Emmy she was such great help to me when I lost my package
Had an unfortunate turn of events where ups lost my package. The GameStop customer service was nothing less then outstanding. Fast and detailed response and Wayne the man helping me was an absolute gentlemen. I couldn't recommend GameStop and there customer service more. Thanks again Wayne
Due to unforseen circumstances I am unable to collect preoerder on midweek release day. Store cant garuntee that the can hold it until Friday (only will hold for 48hours) even though I have it full paid off. Cannot get it changed to delivery and can't cancel over the phone. So need to go to store to cancel and then order online from site once refunded. Joke