David Beattie

Trustpilot

Better than expected.

I didn’t know what to expect so I was very pleased with the planter, not too heavy but should not get blown over like the one it replaced.

customer

Trustpilot

Porthallow 2-seater sofa

Porthallow 2-seater sofa - very quick efficient delivery. Well packed. Delivery company unpacked and took packaging away. Sofa looks good and is very comfortable. Cushions are large and take up a lot of storage space. Only negative is that the back cushions are not as wide as the sofa and there is a gap between them which does not appear to be the case in the images on the website. Because of this they tend to get blown off the sofa when it’s windy. Would have preferred a snugger fit so they are held in place better.

Sue Mallett

Trustpilot

Lost order and very slow ‘chat’ service

The order never arrived after about 3+ weeks. I then used the chat function on line to find out what had happened. I had to wait for in excess of an hour for the problem to be resolved with on occasions very long gaps between messages. The lady on the other end of the chat was very helpful and dispatched a new order which arrived the next day. I requested a p&p refund which she also processed straight away. The product is lovely though, just the process that was painful. Sue 🙁 x

Anon

Trustpilot

Lovely quality planters and safely…

Lovely quality planters and safely wrapped - all good thanks

Angela

Trustpilot

Fantastic service

Fantastic service, goods just as described

Julie Radford

Trustpilot

Part of my order was damaged

Part of my order was damaged I was promised a replacement and nothing has arrived

S Crook

Trustpilot

Always an efficient service

Always an efficient service. Good quality products.

Keylee Hill

Trustpilot

One small order....came in to many…

One small order....came in to many deliveries taking up days of my time. Also when delivery driver dropped them off two broken pots and plates all crushed with compost all split on bag. On a good note love my plants very happy with them . Would recommend on plants not courier

Heidi

Trustpilot

Kettle

Just as described, well packed and good quality stove kettle.

Philip Ball

Trustpilot

Great service and prompt delivery

Great service and prompt delivery

Debra M

Trustpilot

No quibble compensation or refund…

No quibble compensation or refund offered following receipt of damaged goods. Previous purchases have been of excellent quality.

Rose Ashton

Trustpilot

Beautiful high end products

Beautiful items, good quality. Excellent service from the team who issued a replacement item that got damaged in transit.

Michele Girault

Trustpilot

Easy to navigate website

Easy to navigate website. Fast delivery & well packed, which is a rarity these days. My pots look great in the kitchen. The pots are for a test kitchen, that will be used in photo shoots and videos

Danielle

Trustpilot

Easy to order my indoor ceiling lights…

Easy to order my indoor ceiling lights and the outdoors lights

Gabriele Radice

Trustpilot

Amazing!

Very good quality item, well packed and arrived quickly.

Rollinson

Trustpilot

Very good quality item

Very good quality item Very professional 😊

Joe Shepard

Trustpilot

Beautiful plant pot

I found it difficult to find a well designed, beautiful and very large plant pot for my ever growing rubber plant. However, this find was absolutely perfect and on sale!

Paul

Trustpilot

I ordered a lovely metal bench

I ordered a lovely metal bench, but it arrived damaged, so contacted the customer support team and hey presto they replaced it and took the damage bench away. Very pleased with the bench quality and also happy with overall service received.

Gillian Lincoln

Trustpilot

Great products

Prompt delivery Products well packaged Excellent quality

Lindy J

Trustpilot

Poor colour match and packing

I bought the soap dish first, then bought the soap pump to match. The base brown colour is quite different. The pump action is very stiff to push down. The packing of the items was very poor. All the padding paper was on the top, nothing under the items. I think it was very lucky that they weren't damaged.