David

Trustpilot

I cannot recommend Golf Swing Systems…

I cannot recommend Golf Swing Systems enough from my initial contact with their Sales manager Haydn the whole experience has been first class. I ended up purchasing my whole golf simulator system with them and I couldn't be happier. Their customer service is exceptional, Jack in IT is superb he really knows his stuff and Haydn has been so accommodating even hand delivering parts outside his working hours, I couldn't recommend this company highly enough.

Chris

Trustpilot

Excellent customer service

Products seemed to be genuine quality but shipping to my location was far too expensive. I emailed the company expecting no response and they priced up shipping specifically for me and reduced the costs by a third. The tee Turf hitting mat is genuine quality and as described. Perfect for a simulator set up. Customer service excellent.

Stephen

Trustpilot

Excellent service from the initial…

Excellent service from the initial email enquiry to the delivery of the golf net. A special thanks to Tracey Thistleton​​​​ who was very attentive regarding delivery details and instructions for building the net. Very impressed with the quality of the golf net as well.

T0ttenham

Trustpilot

This company is a real gem!!

Firstly a big shout out to Tracey Thistleton, Warehouse Manager who provided unbelievable customer service when purchasing a Garmin gps watch. A no quibble and hassle free refund was provided and Tracey went that extra mile to keep me updated and did everything she possibly could to resolve my issue. Who could ask for more. Believe me, this company provide excellent customer service. Keep up the good work Golf Swing Systems, you are a real gem!!

mark winsor

Trustpilot

Excellent customer service and delivery…

Excellent customer service and delivery times. Recommended

NordVPN Customer

Trustpilot

No Problem to Big - Golf Swing Systems will resolve thems

I purchased a ball launch monitor from Golf Swing Systems. The product arrived the following day. Prior to my purchase, I used their web chat to inquire about the product content. Alex O'Brien, their marketing manager, confirmed the launch monitor was sold with certain items. On arrival the additional contents were missing. Without hesitation, Alex authorised that Tracey Thistleton, their Warehouse Manager, to order and forward the additonal content. Tracey provided via phone and email advice the forwarding delivery particulars for the additional items which arrived the following day. Golf Swing Systems staff exemplify quality customer service, and are a delight to deal with prior to, during and following my purchase transaction. I intend being a repeat customer.

Jason

Trustpilot

Had a problem with a product with was…

Had a problem with a product with was relayed to the supplier. Couldn’t of been any more helpful. Fantastic Cherokee service throughout.

Mark

Trustpilot

I recently bought an Orange Peel swing…

I recently bought an Orange Peel swing platform trainer from Golf Swing Systems and felt compelled to write a review. And I don't write reviews! They were fantastic and Tracey who is the warehouse manager emailed me constantly until I received the product to make sure everything was ok. Truly a lovely company to deal with, who genuinely care about giving great service. I wholeheartedly recommend them to anyone!

zorrano

Trustpilot

Amazing service

called to discuss a product and the person i spoke to was so helpful and informative. had all the time for me and gave me such decent advice. i ordered a bundle deal that evening. i then found out that my wife had already ordred me one of the items for my bithday. called them to explain and return the wifes one. not an issue at all. so helpful, communication was excellent, was sent back and refund returned all within 48 hours. new bundle was delivered witin 48 hrs of ordering, emails were sent to me updating me upon dispatch and deliverty times, confirmations. honestly, so fefreshing to deal with people who just get it done. i've received my bundle and couldnt be happier. thankyou so much GolfSwingSystems. Highly Highly recommend. and prices are very competetive as well. completly satisfied with my experience. Best Regards

Al James

Trustpilot

This company are worth their weight in…

This company are worth their weight in gold for product but more importantly customer service. I had a slight problem with a faulty golf net. Tracey Thirlestane sorted it out with great efficiency and arranged swap over of old net for a new one. Her communications and speed of response and resolution was lighting fast. I always say the true net worth of a company is its employees and how fast they respond to problems. This is a company of great integrity and I cannot recommend them highly enough. Alastair

Jo Bramall

Trustpilot

Outstanding customer service

The customer service provided by this company is fantastic. I dealt with Tracey with regards to a damaged item that needed replacing. Tracey could not have been more helpful. The item was swapped very efficiently with Tracey providing great communication. Other companies would do well to learn customer service from this company.

Mike

Trustpilot

What a fantastic experience

What a fantastic experience. Ordered a golf net and launch monitor at 21:00. Received an email the following morning to arrange delivery. Launch monitor was pre order and is not due till March. I was asked if I wanted separate delivery for the items and I said yes so I could set up the net so it was ready. Was informed the poles for the nets would come separately in 3-5 days and the nets would be next day. Both arrived the following morning so well done Golf Swing Systems. Would 100% use this company again. Great product and exceptional customer service.

Nick Woolcott

Trustpilot

The product I ordered was faulty and…

The product I ordered was faulty and the manufacturing company were unresponsive. Golf Swing Systems however were outstanding in their response, sending a replacement and collecting the faulty product by return. They tracked and managed the whole process really well. It's accepted that problems happen but it's how they're dealt with that makes the difference. Top marks to Golf Swing Systems for their range of products and especially their customer service.

Matthew Cawsey

Trustpilot

Great products. Even better service.

A great assortment of products, good knowledge and THE place to go in the UK for a home sim setup. I did have a problem with one order and the product not being as described - it happens. How problems are dealt with is more important, and Tracey/GSS were absolutely outstanding in getting things resolved. Exemplary Customer Service at its peak.

Georgina Lonsdale

Trustpilot

Excellent Customer Service

I recently purchased a humble Golf Training Aid, the set of which was incomplete and sadly now discontinued. Nonetheless Tracey went beyond the call of duty to track down a replacement and forward with 'high importance'. It was a really pleasant surprise to receive such impeccable customer service. Thank you.

Watson

Trustpilot

Garmin R10

Purchased a Garmin R10. I had a few questions about the delivery of the item over the festive period and had all queries answered promptly (Tracey was an excellent point of contact). I wouldn’t hesitate to buy from Golf Swing Systems again!

Derek Kilgallon

Trustpilot

Flightscope Mevo

Purchased a Flightscope Mevo, Price matched and arrived next day. Fantastic Customer Service.

JPD

Trustpilot

I recently bought the SPG7 Spornia Golf…

I recently bought the SPG7 Spornia Golf Net - it was easy to put up in my garage, and does exactly what it says in the product description, add to that the really good quality of the net, and the excellent customer service I received from all at Golf Swing Systems - very impressed and would recommend the product - great job to all at Golf Swing Systems - well done and thanks - I would give you 6 stars! if I could - John

Mr Rooney

Trustpilot

Little Things Mean A Lot

I reported a minor,non urgent problem with a broken tee… GSS treated it as if their lives depended on it and I had a parcel with two replacements within 24 hours. Service is clearly deep in their DNA…… refreshingly so these days. Frank Rooney…… Northumberland

Stugo

Trustpilot

Great Customer Experience

Great customer experience when exchanging a training aid as I had ordered the wrong size. Special thanks to Tracey who was excellent to deal with. Highly recommend.