Efficient, professional and quality product. A great experience from beginning to end. The brochure was superb as was customer service. Everything came on time and complete which is rare these days. The installer booked through Rhino was excellent a first class service. Have been using greenhouse for a year and very pleased.
Greenhouse arrived on the day arranged and nothing missing.I live on a farm on the West Penine moors the greenhouse is exposed to serious weather conditions and it has just come through a very windy winter with flying colours.The gentleman you recommended to construct the greenhouse was superb.I can't wait to start a new season of growing.
I upgraded to a Rhino greenhouse at retirement and paid a bit extra to have it erected by one of their specialists. I have had a full year of growing now and I am still delighted with it. There is plenty of ventilation and it is sturdy as well as beautiful to look at. If you can afford it, don’t hesitate.
Took delivery of my 12x8 aluminium greenhouse back in may it has been a pleasure for me ever since then, i heat my greenhouse with a 8 kw van heater which runs on central heating oil it has done a excellent job ( it needs to be professionally installed for safety) it’s been keeping me cosy and my plants growing nicely my lemon tree smells wonderful and looks like it may have another good crop this year, My seeds are shooting up and looking good the heater uses about 4 ltr’s on a chilly 24 hours so @70 p a ltr not bad at all electricity is to expensive.
Being able to visit the factory site and see the greenhouses available. Then being able to buy the package deal offer which included staging finials and guttering
RUN A MILE!! Absolutely dire. USELESS instructions, no wonder Rhino expect you to pay £800 for a special fitter - who ever designed the manual and whoever arranged the packaging were very thick, NO COMMON SENSE ATALL.
Superb product! Purchased in June 2022 and erected by Lancashire Greenhouse Services (also excellent) and was looking forward to a full season’s use in 2023. And generally it was good, apart from the weather affecting the growth of tomatoes and cucumbers. Hoping for a drier brighter 2024. Would highly recommend.
I bought my Rhino greenhouse in 2014 and it's still going strong. Unfortunately while I was away on holiday one of the glass panes got mysteriously broken so I called Greenouses direct late on Friday afternoon to order a replacement pane. The order was processed on Monday morning and the new glass pane was delivered at lunch time today (Tuesday). The packaging was excellent and now my beloved Rhino 6x10 is back in one piece. Now that's what I call great customer service. Thank you.
Just had to leave a review. I had my Rhino Premium greenhouse installed today and it's just perfect. I have been wanting a greenhouse for many years and Rhino have fulfilled my wishes. From the ordering to the installation I cannot fault Rhino for their customer service. My installer, as recommended by Rhino was wonderful, very professional, punctual and polite, a credit to James Hill and his team. So thanks again Rhino, I look forward to many happy growing years in my greenhouse.
I am half way through building a 6 ft square greenhouse and have already had to send off for a replacement base part which wasn't mitred correctly, Unbelievable!! Today I find that the top rail for the door has been drilled incorrectly and throws the width of the door out by about 10mm. Coupled with this the instructions are poor and not written by anybody with experience of construction drawings and the supplied nuts bolts are made of aluminium which when tightened will stretch and won't undo. They will shear rather than undo! For the price we paid for this the fixings should be in stainless steel with locknuts not cheesy aluminium. Update, new part being sent out straight away!
I Have had my Greenhouse for over a year now and I love it . It’s well made , there is a lot of parts to assemble but If you work through it the result is a very sturdy greenhouse . The automatic windows and doors all work very well. We get some very high winds blowing through our garden and the greenhouse as weathered the storms excellent. I can highly recommend Rhino greenhouse, from customer service right through to delivery ( delivery driver was very nice and made sure everything was unloaded safely into my garden . Very pleased excellent company Thank you greenhouse direct team .
I've had my Rhino greenhouse 12 months now. The ordering and delivery process was excellent with good communication and on-time and courteous delivery. I assembled the greenhouse myself at my allotment. The instructions were clear and none of the parts were missing. The overall quality of the finished greenhouse is extremely good. Next time though i would install onto slabs rather than the bare ground, as its easier to get a completely level surface
Excellent quality greenhouse and expertly installed using Rhino's approved installer. Could not be more satisfied!
I had wanted a greenhouse for years and chose a 6x6ft Rhino . I absolutely love it and it is the best ever greenhouse for quality ,it has been in my garden over five years now and looks as good as new . I only wish l had the space for a much larger one .
We absolutely love our 8x8 rhino greenhouse, just gets better and better. A great place to sit too for a cup of tea or a glass of wine.
Storm Arwen flattened my old greenhouse and I looked long and hard for a replacement. I needed one quickly and therefore settled on a Rhino one with a relatively quick delivery date. It was delivered carefully and on a bright day we put it up. I say day but I think it took a couple of days; our lives made harder as we wanted to use the footings of our old greenhouse (and half way through found the earlier one had a wonky, skewed base which made our job trickier). The instructions were fabulous! Really well explained and remarkably easy to follow. The trickiest part was fitting the automatic windows but we got there in the end and they work really well. I’m absolutely delighted with my greenhouse and it looks as good now as when I put it up a year ago.
From purchase to delivery Rhino staff in all Departments were knowledgeable and patient keeping me right during the whole experience. We received out 10 x 14 and my husband and myself erected it ourselves (we are over 65). Spent most of the spring, summer and autumn in it.
Arrived when specified. Erected by a person recommended by Rhino. (Having attempted to do it myself for a relative I never wanted to try this again.It took several of us all day.) Mine was constructed over the morning. Greenhouse has opening vents which keep it cool. The tomatoes kept going in it until late November.
Very helpful. Excellent product. Delivery and erection faultless
2 years in & I Love my greenhouse 10 x 12 ft. Also got the pheonix 2.8kw heater. I’d highly recommend bubble wrapping the interior in of your greenhouse. One of the shades did break, not much luck for customer service on that but everything else is fine. Rhino, you should start making double or triple glazed greenhouses for the winter❄️ Save ££££