Brandon

Trustpilot

Excellent hat and company to purchase from

I wanted a specific hat and it was the color and I wanted it unopened and in mint condition and without even asking. Gaspari sent me a photo of the photo he went above and beyond and out of his way and I live in America and they sent the hat all the way from Great Britain to America and it got here in about 3 days total and I just have to say it's exactly what I ordered Aunt. They are very professional and they go above and beyond and they are very easy to deal with and it was an easy process. Place the order. I definitely would recommend and I will be ordering from them again. Thank you!!!

Seamus Downes

Trustpilot

Hat arrived quickly

Hat arrived quickly, super fit (L) really love it and looks great

Louise Edwards

Trustpilot

Great product!

My Village Hat sun hat (Sunday Afternoons Hat - Sol Seeker, Blue, M) arrived as scheduled and has a lovely weight and feel to it, and it fits my 57cm head brilliantly.I also thought the packaging was very good - neat and substantial to protect the product. I shall certainly recommend you to friends and visit your store again should I need another hat in the future.

VJH

Trustpilot

Hats and Caps of to HATSANDCAPS!!

Below is an email I sent to Hatsandcaps which sums up this companies approach to their customers. "Thank you for your excellent service, not only with the despatching of the original Fedora, but also in the swift and effective way you dealt with exchanging and delivering the replacement. This was greatly appreciated. I only wish that all companies could be like this, as it made dealing with you a pleasurable experience, particularly as the product is of good quality." I recommend this business to all.

Tim C

Trustpilot

Hat well packed

Hat well packed, no problem with tracking item, just what I was looking for, for the summer.

JULIAN D

Trustpilot

High quality caps at a very fair price

High quality caps at a very fair price. I bought a linen newsboy cap and needed to swap it for another and the refund was issued the next day. Caps are hard wearing and keep their shape too

Ami S

Trustpilot

Buyer Beware

My terminally ill husband wanted to surprise me and bought a beautiful hat - there was a slight discrepancy in the address but the our name, house name, number and postcode were clearly present and correct. The expensive Panama hat was delivered to the wrong address and left out in the rain for several days until the house owner returned and brought it to us - it’s ruined. Village hats refuse to take it back - argue that a cardboard box is suitable packing for a hat to be left in the rain and suggested my husband should have tracked it on DPD and he would have known it had gone to the wrong place. I really wish my husband was fit to do all of that - it took great effort for him to place the order in the first place. My disappointment is huge and the uncaring harsh response from Village hats at best curt and at worse uncaring.

Lunaki

Trustpilot

Absolut begeistert!!!! 🤩🤠

Wir sind wirklich richtig begeistert! Haben 2 Westernhüte bestellt! Innerhalb von 6 Tagen geliefert, tolle Passform und wirklich super Qualität zu einem unschlagbar guten Preis! Danke dafür und jederzeit wieder!!!

Jamie Dunlop

Trustpilot

24 Hr Turnaround

cheers folks - impeccable service 24 hour turnaround couldnt be happier with the service 🙂

May Campbell

Trustpilot

Village hats are made in great style quality and fit

The Village hat arrived well packed and on time and is styled so lovely great quality fabric and it fits perfect my 20.5 inch 52 cms head - just amazing and looks so lovely on.

Matthew Penny

Trustpilot

Service and product above and beyond

Sometimes a company just knows how to make things great. The hats I ordered were wonderful. However somehow one of them was mislabeled between the hat label and the tag. They did not quibble but immediately sent a new hat. From order to arrival to fix was less than 2 weeks. And that was UK to Canada. Well done!

Iain Thornley

Trustpilot

Thankyou village hats

Thankyou village hats, awsome website made choosing my hat so easy, promt delivery in an excellent package. And hat is very good value for my money.

Alejandro Escarpa

Trustpilot

Easy shopping

Easy shopping, quick delivery, goods perfect. Thanks!!!

SIMON HENNING*

Trustpilot

Great choice, service and communications

I was able to get the hat that I wanted at a good price. It was delivered next day. Great service and communications, highly recommended

C CHAMBERS

Trustpilot

Excellent

Beautiful, well made cap, fits perfectly and arrived quickly. Excellent customer service. 5 stars. Will buy from here again!

murray dickson

Trustpilot

I have purchased many items on net all…

I have purchased many items on net all good never felt necessary to leave a review but this tome compelled Just taken delivery of two hats (ordered Thursday now Monday)very prompt as usual fit and quality excellent as usual I now have 9 hats from them could not be happier with all service brilliant also Review well deserved buy with confidence

Craig Hardwick

Trustpilot

Amazing supplier

So happy with this company. Good selection, good price, great coms and very fast delivery, thank you 👍

Allan James

Trustpilot

I was looking online for a particular…

I was looking online for a particular hat and found this company. I was attracted by the look and price of the hat and went ahead with the order. It arrived on time and was packaged really well. I emailed Hatsandcaps to let them know how delighted I was with my purchase, and can highly recommend them.

Rob Mukherjee

Trustpilot

Brilliant. Now my "go to" place for hats

Had never heard of this company before, but came across them by searching the Internet- after trying and returning lower quality items from other places. The advice on the site and the delivery service (and option of free returns, given I'd had to return items I didn't like from other places) made me give them a go. And I was delighted with the two products I bought. Best beanies I have ever had. They are now my "go to" place for hats!

Craig Louden

Trustpilot

Last minute decision to buy a cap for…

Last minute decision to buy a cap for the holiday season. Ordered Tuesday, received Wednesday in Glasgow! Great fit and superb service