Additional duties and brokerage fees to Canada added more than 50% of purchase price to my order, which was a complete surprise to me. Contacted support and they were useless. I won’t order again with this pricing model with significant hidden fees.
Such a pain in my ass filling this crap out. Cake is great. I prefer it
I recommend your products to everyone I know. It's the only lube I use now. Can't wait for the next new product launch. Only suggestion would be to add a window to see how much lube is left in the bottles since they are tinted/colored
Never received my item
Great products for a solo experience.
They have been incredible with me. Whether it's getting more information on a product, helping me when a package got lost in the mail, or upholding warranties they have been excellent with their customers service. And not to mention their products are EASILY my absolute favorites. They are my go to brand
I never ordered or approved an order or approved a refill, yet this company reached into my pocket and stole my money and sent me merchandise I didnt order or approved delivery or shipment, while the company's phone number is hidden and even if the phone number is found, it is not answered, apparently they can not afford to hire one (only one) individual to answer the phones, what kind of customer service are they planning to provide to their customers if no phone is made available or answered, I intend to contact the California, Medical Board and file a complaint on your company's dubious medical practices which will undoubtedly affect the medical license to practice in California,
I never received my order
Easy ordering, quick delivery and amazing products!
Products are great! Shipping time not so much.
Great customer service, quick response time to an issue with and order and made it right plus some! Great company!
Fast shipping, I impatiently waited for the device to charge fully, had a good feel rotating & it went to wild when I used my hand on the rim and joined the rotation. WOW that's a keeper. I am very fond of how it kept up with random motion that seems to sync with the usage. Wow just wow.
What an amazing satisfying toy. I love it. One of the best yet.
I am very satisfied with all the products I have purchased and used. Always puts a smile on my face and guests. Shipping is quick and discreet box until you open it full of color interior full of fun play. Thank you,
Everything I have purchased seems average at best. Lube and toys. Latest being the spin stroker. For what it does it is overpriced.
Cake your customers service is amazing!!!
I ordered the Spin Stroker. Very good value for the high quality! Love it! Really wide range of settings. I find myself thinking about it during the day and can't wait to get home. 🙂
The customer service I had from Loren was amazing. The response time compared to other companies was within hours even though they stated that it would take a few days. I hope Hello Cake makes new products so that I can contact the customer service just to talk to them about it.
Great products and speedy delivery.
Excellent customer service, reasonably discreet packaging, excellent product. Nice redesign on the bottle.