Brit

Trustpilot

Item took over 2 weeks to arrive

Item took over 2 weeks to arrive. Ship faster.

Brent

Trustpilot

Great products at a great price

Great products at a great price, BUT, man it takes them forever to ship your order. Has been a major problem for several years now since change in ownership.

Facebook

Trustpilot

Nice good!!

Nice good!!

VSH

Trustpilot

Very difficult to finalize…

Very difficult to finalize purchase.....everytime. Too many hoops to jump through

Peyman S.

Trustpilot

Everything was packed correctly, shipped on time and arrived as expected!!

As a first time customer, you're sometimes worried about having a bad experience when you shop online, but they put my mind at ease with their professionalism and came through with flying colors! I only hope at some point, they would add free shipping policy to a certain dollar spent, like most retailers!

Robert

Trustpilot

Your order process was easy and you…

Your order process was easy and you delivered on time.

Tonny

Trustpilot

Service was good ..

Service was good ..

Amy

Trustpilot

Product came on time as promised

Product came on time as promised

Barbara M

Trustpilot

Hexol cleaner

The Hexol cleaner ordered arrived quickly and the next time I am out of it I will order again from Herbspro. Completely satisfied.

Lou Lily Lou

Trustpilot

Did not receive the product I asked for.

Did not receive the product I asked for.

Robert

Trustpilot

I got what I wanted.

I got what I wanted.

DC

Trustpilot

Good service and quick shipping

Good service and quick shipping

Imelda Mariano

Trustpilot

I’m just glad that they have the…Fever All 325mg. Suppositories

5 Stars I’m just glad that they have the suppository that my grandson needs

Jolene

Trustpilot

I got my order in such a timely manner

I got my order in such a timely manner. Greatly appreciated.

noelle

Trustpilot

Fair price

Fair price. Easy order.

Marie

Trustpilot

Aura Cacia Bergamont Essential Oil

I found what I wanted at a good price.

Jo mo

Trustpilot

After waiting 3 weeks for a supplement…

After waiting 3 weeks for a supplement (Glucosamine, chondroitin, hydraulic acid & msm) I was informed it wouldn’t be coming. What a serious waste of time! While I was waiting I did receive multiple multiple (seriously too many to count) offers, coupons & other junk mail. Kindly keep all your offers & remove me from your subscription list.

Benita

Trustpilot

Unacceptable Customer Service

My order was delayed because part of it was out of stock (this was NOT displayed when I placed the order.) I finally called customer service after a week of no progress on my order and this information was relayed to me. No one reached out to let me know what was going on. Funny thing though...the day after my call, my order was fulfilled and on its way

Eric

Trustpilot

good product & price !!

good product & price !! a little faster delivery would be nice

Bee

Trustpilot

never again!

We ordered 2 bottles of sleep gummies that took almost 3 weeks to ship to Thailand. On opening the package we had received 1 bottle of sea salt, this wasn't what we ordered at all so I immediately contacted Herbs Pro and had correspondence with their Customer Services person who within 48 hours had seen the problem and was rectifying it, after almost 2 weeks we received the credit for 50% of the order, I politely emailed again saying the order states 2 bottles ordered and paid for, now 2 weeks later they are not replying to emails so I have contacted my credit card company to dispute the transaction as have no other choice! never again will I order anything from them!