Eva Z

Trustpilot

Nothing but great experience with these…

Nothing but great experience with these guys, prompt dispatch every time, sustainably packaged and supporting small local bookshops. Bye Amazon.

Stephen Mattinson

Trustpilot

First time buyer

I have just used Hive for the first time. I looked at several of the big bookseller sites and all charged roughly £20 for the book I wanted but then added delivery charges of about £3-4 . Hive was £16.09 with no delivery charge. My book arrived in a couple of days in sturdy packaging. I am very satisfied.

Eliza Duncan

Trustpilot

Hive is my go-to online book shop

Hive is my go-to online book shop. Their prices are competitive, delivery is free (big win for me), customer support is excellent, they offer senior and student discount, and they support local book shops. Incredible service and definitely well worth writing a review for 👍🏻☺️

MC

Trustpilot

I buy most of my books here

I buy most of my books here, it would be all of my books but the stock could be improved. Good prices and they aren't Amazon.

Rich Nesbitt

Trustpilot

Ordered a Ms Pac man Arcade

Ordered a Ms Pac man Arcade, price was less than amazon Despite saying in stock order was cancelled, not a good showing

cheryle

Trustpilot

I've just ordered some books from Hive for the second time.

I have just ordered some books from Hive for the second time, the first order arrived within the stated time, they do free P&P. They were packed well and they donate to an independent book shop near you, which I think is wonderful.

My name

Trustpilot

No problems

Got what I wanted and for a good price. Arrived on time. Thanks.

ArtigasdeLara

Trustpilot

I'm never using this company again

I'm never using this company again. They advertise ebooks in epub format, but they conveniently forget to mention they're locked down with DRM protection. To read them, you're forced to download ADOBE DIGITAL EDITIONS. My advice? Steer clear of buying ebooks from them; it's just a big time-waster.

TTV Echo

Trustpilot

Very good support.

I phoned hive with a problem setting up a tvr. They were very understanding and talked me through the set up procedure.

Jim & Denise

Trustpilot

Hive are the best!

Hive are the best!! Great prices. Speedy delivery. Senior discounts. Free postage. Great service all round

Alice Little

Trustpilot

At this incredible book store

At this incredible book store, I not only discovered the latest book I had been eagerly anticipating, but the fast delivery service ensured that I could dive into its pages without delay.

V. Wigley

Trustpilot

Excellent service

Excellent service, books arrive on time and well packed. Well worth supporting as they are a co-operative and support the high street. A welcome relief that there is an alternative to the "market leader"

Lydia Miah

Trustpilot

I couldn't be happier with my…

I couldn't be happier with my experience at this book store! My order arrived promptly and was exactly what I had expected.

Lewi

Trustpilot

Improved shipping quality!

After reading some of the reviews, I was hesitant to take the risk on buying from here, but for the price I couldn’t help to take the risk. My Funko Pop! order that arrived today, came boxed, with packaging around the pop to avoid it moving around. So they must have took the feedback onboard and started to ship them securely in the box! The only reason it’s not 5/5 is because the Funko Pop! I received did have some creasing on the front of the box, but nothing too damaging. As it could’ve happened from storage, or someone being heavy handed. But giant improvements by the sounds of it, of shipping of Collectables!

ivor picken

Trustpilot

I will never use this company again

I will never use this company again. They advertise ebooks in epub format. They don't say that they are drm protected. In order to read them you have to download ADOBE DIGITAL EDITIONS. WARNING Don't buy ebooks as it is a waste of time.

Harry

Trustpilot

Don't bother with hive's PDF ebooks

I bought an ebook from hive.co.uk and chose PDF as the format. PDF stands for 'portable document format' - in other words, a file containing a document that can be read by a variety of software across a number of operating systems. What I got instead was a file that is clearly not a portable document - it can be read only by one application, Adobe Digital Editions, and only on 'authorised' computers. It seems that, in their fear of piracy, ebook sellers like hive.co.uk are now treating their paying customers as potential thieves, who must be locked down to the fullest extent to prevent file sharing. This is unfortunate. It greatly diminishes the experience of shopping at hive.co.uk - why would anyone want to be treated like a thief? But it gets worse. Much, much worse. If the inconvenience of the restrictions weren't bad enough, the instructions in hive.co.uk to download Adobe Digital Editions are wrong. Furthermore, you have to hunt around the Adobe website to download the MacOS or Windows versions of its programme, as Adobe assumes you want to download the iOS or Android versions. To add misery to misery, the MacOS version of Adobe Digital Editions is an embarrassment. Had it been launched in the early 90s for Windows 3.1, it would have been panned by reviewers. The clunkiest interface and threadbare functionality makes it evident that this is not a priority application for Adobe and makes you wonder whether your PDF ebook purchases will have a limited shelf-life. To top it all off, I then searched online for a pdf of the book I had just purchased and within seconds found a fully unlocked pdf of the book, identical to the one I had purchased and readable in any pdf file viewer (including all the benefits of anotating etc). So, in spite of all the hurdles hive.co.uk had me jump, the horse has truly bolted.

Kim Marshall

Trustpilot

5* excellent all-round service & recommended seller.

5* excellent service. Value for money and the cheapest price I could find. Super quick same day despatch. Fast, tracked delivery. Would definitely recommend this seller and buy from again. The buying on-line purchase procedure was easy to order/negotiate the website. The best online customer services I have ever contacted. They answered within an hour and handled my enquiry quickly, professionally and I had a satisfactory outcome. Well done for your friendly approach and attitude. Excellent all round service. I am a very happy customer.

Rita Zambito

Trustpilot

I bought a calendar online on the 13th…

I bought a calendar online on the 13th of December and after one month I didn't receive anything. I'm going to buy it somewhere else, I just hope they will refund me at least

James

Trustpilot

My go-to online bookseller

I've been using Hive for just over a year now, placing over 30 orders with them and I cannot fault their service. On the very rare occasions I have had issues (2 issues caused by couriers and not the fault of Hive themselves), their customer service team has been very quick to help and put things right which is all you can ask for. Great selection, good prices, speedy dispatch and delivery, friendly and helpful customer service. A far better experience than buying things from the company named after the world's largest rainforest and their subsidiaries.

Catherine

Trustpilot

Impeccable service

I bought a book yesterday at 2.30pm free delivery. 10.50am today it’s been delivered. Incredible service and definitely well worth writing a review for 👍🏻☺️