Jane S.
Highly recommend this company
Extremely good communication re. delivery, great product in perfect condition, and competitive price. Would definitely recommend.
Extremely good communication re. delivery, great product in perfect condition, and competitive price. Would definitely recommend.
Great communication regarding delivery date and packaging/shipping method. Having received an expensive light fitting from another supplier that arrived damaged and not easy to assemble, then having had problems getting a refund, this was a breath of fresh air!.
We had a small packaging error (we were sent two pendants and no rod/chain to hang them) but Carol helped us address this issue very promptly and politely. 5 stars for customer service! Will definitely order again.
I don't normally bother to write reviews but so many of the on line lighting shops are frankly either dodgy or terrible about communication. So I was quite worried about ordering from a shop I hadn't actually visited. Well nothing to worry about here. Inspyer were extremely efficient and contacted me immediately with delivery timings and I have received both lights now. I would highly recommend them and will definitely shop there again.
I had a disappointing experience with the return policy service. The representative simply directed me to read the FAQ, without offering any further assistance. The cost of returning the lamp will be incurred by me, which is quite disheartening. Heals offers a better return policy.
Brilliant customer service, speedy updates, great price, great stock. I truly can’t fault the service or the lamps I purchased. I will certainly buy from this company again without any doubt.
A wonderful company who provided exceptional service. In particular I was kept fully updated as to the progress of my order. Packaging was exceptional Have just ordered other items Have I mention the staff? They are all fantastic as well!!
We ordered 10 lights (of 3 different types) from Inspyer. They were delivered in 3 batches as each became available (which was about the lead times stated at the time of booking), and packed well. The price was great and didn't have to worry about customs. They were quick to respond when contacted.
Beautiful range of products at great prices. The customer service is exceptional and kept me updated about my order. I highly recommend this company and will be using them again. A big thank you to Carol who dealt promptly with my queries.
Hi bought an amazing ceiling light for my new house , fast delivery and an excellent service, highly recommended, I’m sure I will buy another item very soon
Beautiful lights! Also, great customer service, kept me updated regarding my order. I will definitely order from IL again.
I bought a Marset Cala Floor Lamp from Inspyer Lighting because they had the best price anywhere. The delivery took longer than originally stated (Christmas got in the way) but Lois kept me updated throughout. I’m very happy with my lamp and the service I received and recommend them to anyone. Thanks for everything!
Fantastic company to order from. I ordered a Lamp Gras wall light which I then had to exchange as it didn't quite fit in the space for which it was intended. They were so quick to respond to emails and issue a refund. The replacement arrived sooner than expected and several weeks before other suppliers could deliver. Their pricing is also very competitive. Highly recommend and will definitely order from them again.
I ordered a Flos IC1 floor lamp at the beginning of the week and had it four days later ! Didnt expect it to be delivered so quickly. Perfect service. Also a very competitive price . Very impressed ! Will order from this company again .
I emailed Inspyer after ordering 2 lights for my bathroom and had failed to see on the website that there was 6-8 weeks lead time. After contacting, Adrian promptly messaged back and I told him that I would need to cancel due to them being taken abroad the following week. He contacted his suppliers, and by Tuesday I had received my beautiful lights. I can’t fault the service from this company. They certainly went the extra mile for me. Wouldn’t hesitate to recommend.. Thank you Adrian.
We ordered a Slamp lamp from Inspyer and whilst there were challenges (DHL import charge, transit damage and a manufacturing issue), Inspyer successfully overcame them all to the extent we are a happy customer who would willing use Inspyer again.
My two Heathfield lamps were carefully packaged and arrived intact, within the promised timescale. Inspyer could not be beaten on price. So - great customer service and very competitive pricing. About to order lamps from Inspyer again, for my bedroom.
Delivery was meant to be 2-3 weeks, it's now nearly 2 months and I still haven't received. I only get an update (excuse) when I initiate a query. Staff nice enough when I talk to them but the communication from the company is next to nothing. I'll not be using them again. Update: Lamp has arrived and is great, frustrating process but in the end it all worked out and appreciate the response from Inspyer (could just be a bit more pro-active) - changed my star rating and will use them again due to the quality of the products.
Stunning product, packaged very well, delivered fast with plenty of notifications, will definitely consider returning in the future. Thank you!
Wowzers! Ordered anglepoise light and was delivered within two days! Very quick dispatch, excellent communication, easy to put payment and details in. Excellent company!