Love the product and the results. I had an issue with one of the products I purchased reached out to customer service and they went above and beyond to fix the situation. Will be a loyal customer for life.
Ordered their product from Amazon. It was delivered timely and was well packaged. But it did not include any instruction on how to use the product. With no instructions, it ended up in the garbage. I contacted the company and all I was told was “ we’re sorry”. They don’t include instructions after I purchase their product and pay for it and they say sorry. Very poor customer service! If you’re thinking of a product like this, order from another brand. Update. I placed an order through this companies site. They charged my card and claimed they shipped my order but when I inquired to the carrier, they said they had no record of the shipment. Stay far away! Emailed them again as they stole my money. Got no response. This is a scammer company! Order from their competitors
Love the product and found substantial improvements in jaw size after a couple months of usage. Customer service is also great. One of my products broke down and they shipped me a replacement.
This company! Such a great product and incredible customer service. I had a small issue with my order and it was rectified immediate! I really appreciate a company that stands behind their product.
Boom! Boom!💪💥 Jawzrsize went above and beyond by sending me not 1, but 2 replacement silicone necklaces. I appreciate this BIG time! If you haven’t made the life changing choice to incorporate fitness for you face…it’s time! Get it! Get it!🔥
I have loved Jawsrsize thus far! In one month of using the product, I can already see the progress I am making. Additionally, the support team is top notch. They are extremely responsive and understanding! Great Customer Service!
Awful experience with customer support, was sent the wrong item twice and apparently there's a shortage. Ordered on Christmas and now it is March, I still have not received my order.
Great customer service with prompt responses! A very pleasant change of pace these days.
These guys are one of their kind. They sended me new product after I noticed that the item I received was not the exact type that I ordered. They sended me replacement for free. Unbelievable! Thank you!!
This company is dishonest and their product is ineffective. I bought the intermediate jaw exerciser. It took ages to arrive, and when it did it was packed in a clear plastic bag, no label, no instructions- nothing. I reached out to the company and they linked a video that said to boil the device for 20 seconds to mold the teeth inserts. I did that and a) the inserts did not mold to my teeth, and b) the device lost ALL of its resistance. I have asked the company for a replacement or return in over a dozen emails, to which they continuously gave me the runaround. They advertise 100% money back guarantee which is clearly a lie. They also addressed an email towards the end of this chain 'Hello Suqu' which is b**** in Russian. I am filing a report with the Better Business Bureau, as I will continue to do for any social media company that is misleading in any way moving forward. I thought with Huberman's name backing them they would be trustworthy but I was wrong.
Great customer service. There was an issue with my delivery and the Jawzrsize team offered to send a replacement for no charge.
Overall completely satisfied. Great help and communication.
Jawzrsize sent me out my package and at first I thought there might of been an issue with the shipping. After investigating the situation, our local Post Office informed us that we been having postal theft in our area for the last week or two and they have an investigator on the case. I sent Jawzrsize a synopsis of my situation and they went ahead and sent out another package to me, no questions asked. That's customer service. Can't wait to use the product, it's being shipped now.
Good product, amazing service - Lynn hooked us up when someone stole our package. We're happy and satisfied and would recommend!
Great customer service overall !
Loving the product and customer service is great. Highly recommended!
Great product and great customer service! Love this and already feeling the soreness in just two days of use. Asked a couple questions to customer service and they responded in detail within 24-hours. Highly recommend!
Jawzrsize has been great! My product was damage and they were able to respond to my request quickly and sent me a replacement. Love the quickness and promptness of their response.
Really excited to start using this product. I ordered to the wrong address and they were kind enough to change it to my desired destination.
I had been on the fence for a while about getting it. Then I got this as a gift and I love it. I wish I had gotten it earlier. It’s been day one and I can feel the muscles getting some action after following the protocol. It’s legit. I know this will make a difference after being consistent in the use of it. I am excited to see how it affects my facial structure. An added bonus is the incredible customer service. They are SO on it. I highly recommend this.