After losing a crank and pedal, I was expecting a timely and expensive trip to get this fixed. JE Cycles Rotherham sorted this within the hour and charged loose change. Cannot recommend this company enough.
Bicycle service was one of a kind. It was prompt, easy to communicate, professional and reliable. 0 regrets that I came to them. Only the highest recommendations.
We travelled to the Rotherham store from Scarborough and the experience was well worth it. Michael, Adam and Elise's knowledge, advise and expertise made everything very straightforward. We're very happy and will not hesitate to go back.
How service should be. Cannot fault the guys in the Chesterfield store. Knowledgeable, helpful and friendly.
Good service & fast delivery kept me up to date all the way
Easy to order - loads of choice. Arrived quickly and well packed.
quick turn aroiund
Amazing Experience Throughout! Went to store to try out and purchased online. Delivered pretty much built and very fast. Great bike and great company.. will deffo be buying from them again 👍
Great value and service. I even opened an account for future use. 😀
Amazing Experience Throughout!! Honestly up there with the best to buy from. Pay and the bike turns up in a couple days pretty much built. Awesome bike and company 😎👊
Great bike fantastic ride and very easy to put together the staff I spoke to was so helpful only problem was there wasn’t pedals included I thought they was included but thats the only downside otherwise great experience
Well I did not expect to be buying another bike and leaving a review so soon after the last one but here we are.haha some clouds do have a silver lining….. 10 out of 10 for prices and service again. Everyone I’ve spoken to was top notch. But especially thanks to Lewis and Phill New bike is absolutely amazing. Thanks guys
Absolutely mortified. I ordered a hamax siesta baby bike seat. Item arrived in an unbranded box with the parts loose and knocking about the box, with a piece of bubble wrap just thrown over the top of the baby seat so the seat itself was not secured in the box and was free to just bounce about inside the box during transit. This is a product for a baby, not acceptable!! Was there’s more…. The item has also arrived in USED condition, there’s are scratches, and mud, up the back of the item and over the foot sections, the instructions are in a sorry state and just thrown into a carrier bag. No where during the ordering process did it state I was ordering a second hand product, if it had I would not have paid full price, furthermore I would not have ordered at all! I have tried to review the seat itself on the j e James cycle page but conveniently it keeps flicking to a page that says not allowed! Can’t get through to them via telephone, so it’s a waiting game to see if someone decides to get back to me via email. I am mortified that this company feels that this is an acceptable way to send out an item for anyone let alone a baby! Disgusted! First and last time using this company!
Really easy and pleasant company to deal with.decided to get an e bike to get to work and back and try get a bit of fitness back into my routine at the same time. I wouldn’t usually have chosen to go this far to a shop for a bike. I’m in the Leeds Bradford area they are in Sheffield But my brother gave told me to check jejames out. They Had a decent selection and both of the bikes I was interested in. Phoned up and spoke to phill who said he could do me the bike I wanted and even knocked me a little bit off without an awkward barter. Few days later I drove down and collected my new bike. 5 star service from start to finish guys definitely be buying from you again and again. Zooooom zooom
Great customer service. Aaffrriendlly and. Helpfuul staff
Bought a Giant Advanced Elite 2 from JEJames, helpful with the order, delivered quickly and very well protected for transit - love the bike and hope their after-sales, if needed is just as good 🙂
First time using this company and what a delightful experience at the Rotherham branch. Adam and the sales staff were absolutely brilliant, so helpful with my purchase ( 2 Trek Dual Sport 3 ) with all aspects of the sale and cycle suitability, never put under pressure too buy and all doubts and questions answered too our satisfaction. Certainly wouldn’t use any other company, excellent in all departments.🚴🚴🚴
Just bought my 3rd bike from the Rotherham shop. This time an e-mountain bike. Great products at great prices (couldn't be beaten online). Staff knowledgeable and very helpful. Wouldn't hesitate to recommend
Bike bought click and collect with great discount. Was built for collection and set up upon arrival at shop in Sheffield. Great service in the store. No issues with bike. Very happy customer.
Quick delivery. Cheap sales items. Spot on.