Ric D
Fast shipping
Fast shipping. No issues.
Fast shipping. No issues.
I had a very good experience with my customer service representative. I was very satisfied with his professionalism and the service I received.
Company has a great website. My purchase arrived on time and as described. The company made the process very simple.
Been super happy with the super fast delivery. Keep up the awesome work!!
Called in looking for some help to get an e-mtn bike and got Clay. Man oh man did he know what bike to hook me up with. My only issue is that I can’t stop riding it haha. Bike is great! Build team did a great job building it! Absolute blast to ride! Very grateful to Clay and the entire Jensen team.
Product was in stock and super quick delivery! Great pricing also!
Very helpful and responsive! Directed me to the correct forms and provided the link. Thanks so much. One item of feedback. When I submitted a warranty claim form, there was no immediate acknowledgment on the screen that it was received. I did get an email confirmation the next day, much appreciated. But I bothered customer support again for confirmation, who were again very helpful. Thanks very much. Standing by to hear from the warranty folks.
Great communication. exact product shipped and needed. Fantastic experience
Joey was absolutely great, giving me advice between different bikes and working the price down for me. I've only ordered a few things from Jenson so far, but you'll be my exclusive source online now.
Great price, fast delivery, not much more you could hope for.
Quick delivery. Good communication and status of shipment. Quick and easy return and refund.
Quality products, great website with useful information. Fast delivery. Nice! Happy rider, happy bike.
Awesome group and excellent service. Got the parts I needed for the price I wanted.
Texted the customer service line and got a real person texting me back right away. They helped match up the parts I needed to my particular model of bike, no small task. Jenson freakin rocks
Your return policy is bad. I researched the product I needed, ordered what I thought was the right BB, it didn't fit, so i'm having to pay $9 to return the product because multiple web sites have incorrect info about my bike.
Fast shipping great selection and good prices
Fast and good price!
Fast shipping good products items has described
They have what I would like at reasonable prices and ship timely.
I got the wrong things in my order.