Stevie

Trustpilot

New design is a step backward

In the previous design, it had a stand, and I don’t like the new charging option. It’s flimsy and unreliable. Also, the new design and power button seems unnecessary and counterintuitive. The motor feels different from the previous model which was preferred. I will not be using this new version in the future when I buy a replacement and overall unsatisfied with my purchase.

Sarah Bragg

Trustpilot

Quick delivery and quality products.

Quick delivery and quality products.

Chris

Trustpilot

Fast Shipping

My order was shipped fast and the packaging was great.

Rob Gatch

Trustpilot

customer service was awesome when the…

customer service was awesome when the product i ordered came missing pieces. very helpful and friendly.

Heather

Trustpilot

Great company and super fast shipping!

Great company and super fast shipping!

Michael Shelton

Trustpilot

Deimos doesn't turn on.

Deimos doesn't turn on.

LJ

Trustpilot

The vibration rate deteriorates and the…

The vibration rate deteriorates and the 2 heads get very hot very quickly. This has happened for the last 2 we purchased. Very disappointing

Helen Jaramillo

Trustpilot

Always helpful

Always helpful

Julie

Trustpilot

Great product and fast shipping

Great product and fast shipping

satisfied customer

Trustpilot

worked great

worked great, better than form 2

Lori

Trustpilot

Form 2 Gripp

Just received my Form 2 Gripp. I don't quite get the 'handle' (seems an unnecessary addition to me). I loved my old Form 2 (bought in 2011) and this Form 2 Gripp is also very good. As always, JimmyJane is great, both with products and fast shipping.

Jacqueline Yambao

Trustpilot

Replacement dead on arrival too

Update: I received a replacement unit the next week, which was also unfortunately dead on arrival. My refund was processed promptly. The customer service is great and every other product I've ordered from JimmyJane has been great. This was just a flawed product that should not have been released in its current form, hopefully they improve on this build and come out with something better in the future. The device came dead on arrival last week and no one from customer service has reached out since I emailed for support.

Debs

Trustpilot

Easy to order and fast delivery.

Easy to order and fast delivery.

Jay

Trustpilot

Good all around

Good selection, quick turnaround, so far so good on the product performance!

the_real_diane

Trustpilot

Product Great/Service Not So Much...

Product: Even better than I expected Shipping: claimed I would be notified when the item(s) shipped, but I wasn't. If you claim in the introductory email that something will happen -- and it doesn't -- it reduces trust and raises questions such as: "Did they really ship it?" or "When will it arrive?" so arrangements can be made if the recipient happens to be out of town.

Patrick Andre

Trustpilot

Very prompt service

Very prompt service, received product surprisingly quickly.

Genießerin

Trustpilot

Fast delivery

Fast delivery, but I don't like that there are not so many diferent Kind anymore from this massage candles. They are very good.

Dani A

Trustpilot

The one that does the job

Honestly, it's a pretty good toy.

Mike

Trustpilot

Nothing wrong with JimmyJane

Nothing wrong with JimmyJane, the new product (Finger messager) just wasn't as good as we expected. We have bought many items in the past, and always have had great experiences. This one just didn't do it for us.

chris miller

Trustpilot

Candle is great!!

Candle is great!!