I liked the product I bought and the price was fairly reasonable.
They sent us so expensive dress with the huge black theft tag and when I asked for returning they sent me an email with return instructions saying I need to pay $17 for returns where it’s mistake from Jomashop and they forcing customer to pay for it. On top of that my Anniversary is ruined as I cannot even wear the dress I bought.
This is a scam! I bought the Bond 9 Jones beach and found out it is not authentic. They will not answer their phones or return any email. DO NOT BUY from them
I ordered some watches in 2023, paid with my ATM dollar card through PayPal and the watches were delivered to me as said. A little while later, I started noticing small deductions from my account with the heading Jomashop shop while I had done no further transactions with them. The deductions were small amounts of money that you would ordinarily not notice I wrote to both PayPal and Jomashop but PayPal said the transaction didn't reflect on their account while Jomashoppromised to investigate but they never got back to me. The card was about to expire so I just cancelled it and moved on. Last month I again ordered some watches from them again and the deductions started again about a week later. Had to call my bank and again cancelled that card This seems to be a recurrent activity of someone somewhere who takes advantage of people's card information to steal from people. This could be the reason why they sell these things at discounted prices.
I do not recommend buying here, I bought a pair of sunglasses and they are not legitimate. Less than 2 months after purchase the frame is discolored.
Very happy with my parfum
This is my first time to order Rolex watch in Jomashop but it take about 1 week that I didn’t receive the track number and I had contact to them by phone and chat and what up but I didn’t get any respond.
These guys are horrible. I sent a watch back and they received it on April 11th. I was told I’d have my refund in 2-3 business days. Today is April 30th and still nothing. They won’t return my emails and the phone number is worthless. It says they’re closed no matter what time you call.
Love it and it shipped fast
You simply OVER DID IT! You sent me multiple emails everyday which crowded my emails and crfeated a problem for me.
Website was easy to navigate, had the correct product and checkout/shipping process was fairly quick and easy
Worst customer service don’t buy from them
Great as always. Fast shipping and handling.
Great service fast shipping thanks joma team
Still, I have not received my other part of my order (Hermes Men's H24 EDT Spray 1.6 oz Fragrances 847666039889)
Like the discounts but delivery could be faster
It was important to me to get a watch with a blue face. The watch game with a black face. I sent an email to Jomashop with a picture outlining the problem. All the way I've had a dozen ads from Jomashop since then, I have had no reply to my concerns.
Original product at low cost
They did everything perfectly. Great watch, great service and follow up
Top - professional and very efficient