Richard in Andover

Trustpilot

Quality product, great customer service

I bought a medium Trek Umbrella two and a half years ago. Japan is the land of umbrellas but this one outclasses any I've seen in Japan on my many visits. The auto open / close feature is extremely helpful when you just want to grab and get protected from the rain. Quality of fabric and construction is high. So one joint finally broke on me, and LifeVenture replaced the whole item under their 3 year warranty, no quibbles. Now that is what I call customer service. I'm buying more as a result, for other family members.

Erik Bjerregaard

Trustpilot

Termal mug

Købte en termal mug, som bestemt ser godt ud og mekanisk er helt ok. Der er bare lige det problem, at den ikke holder drikken varm. Efter et par timer er drikken afkølet så meget at man ikke kan tale om en varm drik længere. Låget er ikke isoleret godt nok og føles varm indtil indholdet er koldt. Kan ikke anbefales, hvis der er behov for at holde indholdet varm mere end et par timer

Mr Badham

Trustpilot

USB Hand warmers…. simply amazing

Placed an order for some usb hand warmers recently and although out of stock the company took the time to email and explain. I purchased some alternatives which I am over the moon with, as a long term sufferer with cold hands these are exactly what I need, they are just the right size and weight and feel nice in the hands, the temperature control is great and easy to use. Generally a well thought out product, just wish I had discovered them sooner 🙂

Tania Willis

Trustpilot

No Leaks. Best thermal travel mugs EVER

The best thermal travel mugs EVER! Mine never leaked... until I lost the seal. I called Lifemarque,spoke to Matt, who figured out my problem & promptly posted out the seal and a spare ( which arrived in the post the next day ). I was blown away & haven't experienced customer service like that in a very long time. And especially not for a product with such a low price tag (normally this kind of product would be made in China and rebranded by another another larger company, thus ensuring there is no aftercare) Thanks Lifeventure- I'm one happy customer & will try and buy all my outward bound stuff from you in the future

TrevorDG

Trustpilot

Not ordered from these in years

Not ordered from these in years. Saw an advert for Black Friday reductions in email, and ordered a few items on offer. Including a couple of insulated thermal mugs. And from their sister site, Lifesystems, I too ordered responding to offer email, a couple of fire starters units, and a cheap outdoors headlamp. All seems to have arrived OK.

Katja Raschig

Trustpilot

Excellent company fantastic customer service

Excellent company with great customer service! I swear by their outdoor gear, fairly priced and lasts for years and year. Every design detail has been thought out. Had a small discolouration issue with ellipse cutlery set the other day and lifeventure customer service representative Chris Barker was super helpful and efficient, replacing it within 2 days! I have never experienced this sort of service from any other company. Very impressed and delighted with my lifeventure purchases.

Mr Atterbury

Trustpilot

Always great kit!

Always great kit!

Chris

Trustpilot

Good company

Great company. Useful kit. Good service. Also sell you the spares for dirt cheap unlike others who charge through the nose! Have bought thermal mugs, flasks, mosquito nets and kit for my kids - no complaints at all.