Extremely poor customer service. Returned item 21/3 and have still not received a refund or any correspondence. Have emailed twice, messaged on instagram and tried calling the number on several occasion. Live chat never seems to be available either. Extremely disappointing as now have no watch and no refund!
Had my piece for years I love it and it definitely brings attention to my wrist !
What can I say about Lord Timepieces? I remember when I first bought 2 watches back in December 2017, they were fairly new at the time (at least here in Germany) and I decided to give them a try on Christmas Eve. Well, they did not disappoint at all. The packaging was impressive, impeccable and it implied high class. The watches themselves had a premium look and they felt really good on the skin. The materials and design are still spot on and the customer service was excellent and I'm sure it still is. The watches were not even worth more than 70£ back then! So I'm really glad that this company has grown up since then! Get yourself a Timeless piece, you guys won't regret it! I'm getting a timeless piece myself soon enough! Thank you Lord timepieces! Recommended 100%
Lord watches are absolutely stunning! The attention to detail that goes into Lord watches is impeccable. The designs, colours and materials used are quality! I continue to buy more as my husband loves them and I love building his Lord collection!
I bought a Lord Watch for my brothers 30th and from the customer service to the selection of watches it was a seamless experience The watch itself it beautiful and my brother got emotional as he absolutely loves kit I would recommend Lord to anyone who is thinking about using them
The “Bolt” watch that I got from Lord Timespieces what’s top-notch quality. I have bought two more watches for my collection from them since. I have had the first one for over a year with no problems at all. I amazing looking watches that are not expensive at all. I would highly recommend.
I’m on my 3rd watch from Lord and I’m about to get another. Great design. Simple ,sleek and black analog watch. Arrives fast to USA and easy to order.
Bolt and chrono collection in particular is fantastic. If you're in the market for a stylish and reliable timepiece, I highly recommend Lord Timepieces! Also, amazing customer service
From the the top down my experience as a consumer was great. My first watch from Lord was a gift and since then I’ve always recommended them
Have had two watches from Lord timepiece and the customer service is always so good. They always reply back straight away and help you with questions instantly. Thank you guys again and will be ordering more in the future as I always get compliments on the watches!
I’ve ordered twice from here and I’ve never been disappointed, the quality of watch is absolutely worth the price!
Quality and great client service.
I bought 2 timepieces, and I have to say I love them. Amazing, craftmanship!
Lord Timepieces captivates with its timeless design and impeccable craftsmanship. The stainless steel cases, classic faces, and diverse styles showcase a commitment to quality suitable for any occasion. Going beyond aesthetics, these watches feature reliable movements ensuring accurate timekeeping. Lord Timepieces' dedication to sustainability in production and packaging enhances their appeal. Backed by top-notch customer service and comprehensive warranties, Lord Timepieces stands as a compelling choice for those in search of a sophisticated and reliable timepiece.
i need help im stuck on mars with walter white
I've purchased 2 watches from TimeLord first was a Xmas gift from my Wife, 1 month over the warranty the watch lost its Kenitic time so it became useless, when I asked the company about this they said, unfortunately, this happens and gave me 10% of a new watch, so I bought a new watch in April 2023, and in July 2023 this has also stopped working now for over £350 worth on both watches I don't think this should be happening, I have a Casio G shock over 10 years and it's going strong on the same battery I bought it with, they have offered me again 10% refund and 25% on purchases but I don't want to buy another watch I'd actually like a refund but no replies as yet, do your own research on the watches before buying there are better watches available.
Horloge is binnen no time kapot. Knopjes vallen uit. Vervolgens mag ik het op mijn kosten, ca. €15 euro, terugsturen en zal het worden gerepareerd. Na reparatie mag ik opnieuw import van €45 euro betalen. Lord timepieces laat mij hiermee zitten. Kwalitatief slechte horloges. De vorige die ik een paar jaar geleden had gekocht was uiteindelijk ook te vroeg kapotgegaan. Ik koop hier niet meer.
HORRENDOUS. DO NOT ORDER FROM THIS SITE. I ORDERED A WATCH AND DIDNT LIKE IT. SO SENT IT BACK AND THEY TOLD ME ITS BEEN OPENED SO THEY CANNOT RETURN THE MONEY. I SAID OKAY NO ISSUE RETURN THE WATCH. AND THEY REFUSED. ITS BEEN 4 MONTHS AND WAS JuST SCAMMED FOR £80. DISGUSTING COMPANY. THE WATCH WAS ABSOLUTE AWFUL ASWELL
I bought a tan gun metal chrono looked great when it arrived but trying chrono the watch was faulty ! Thought no problem 2 year warranty . No direct Phone number and e mail that automatically responds . Unfortunately after returning tracked and signed for in Huddersfield. No sign of replacement . I said via e mail lovedcthe look of watch but chrono faulty . Bought via klarna 3 payments ! So been over 2 weeks since returned payments made and no watch !
If I could give no stars I would. I sent my legacy black watch back for repair of the minute arm at the end of the June. I had an email advising it had arrived in QC on the 2nd July. I chased this early August and had an email stating they were chasing the QC team. I have sent 5 emails since asking what is going on and why am I being ignored but have heard nothing since. Have yet to fix the fault and have b stolen my property as it is over 3 months now. Utterly appalling customer service. Seeking advice from trading standards