Great product and speedy service
Very quick service and came on time
I am very happy for the professional service. Hope to buy something soon.
Quick, discreet delivery product was as advertised
Order placed on 12th April. Informed by email Items sent on 12th April with carriers tracking number. Tracking number informed me parcel had been delivered on 13th April. Date today 26th April parcel still not delivered. Lovehoney have taken payment and have been unsatisfactory in supplying reason for non-delivery. My contract is with Lovehoney not the carrier. Very disappointed with the service .
Never had an issue. Customer service if needed which is rare is amazing. All round fully trusted
Great company, quick delivery, discreet packaging
Quick discreet package Great products the other half Lurve s the clit suction toy All good east to use
I was able to get everything I needed/wanted in my size( plus size)
Great product and fast on delivery
I received a faulty item. When I asked for a refund Lovehoney company replied to my mail saying I was not able to connect a usb charger.
Every experience is a great one! Love honey items are great value, discretely boxed and when thing do go wrong the customer service team are excellent. Consistent returning customer!
Easy to purchase. Quick delivery. This dildo is amazing! Strong vibrations that hit the right spot. Comfortable size, both length and girth. Suction cup is excellent.
Prompt and discreet delivery - excellent quality products as always! Making my love life so much more exciting ! Thank you......
The item was as it was described and well packaged
I am 82 years of age I dont like typing on the compute
Excellent service
Upon placing my order I was aware the shipping address was incorrect. I did everything in my power to get in contact with customer service to rectify the address immediately. I was really disappointed to find customer service to be no help at all - I was told to take my issue to the courier however the order had been placed only minutes prior so I didn’t have an established courier yet. I waited days to inform the courier as instructed to then be told that the courier was unable to help and it should actually be LoveHoney that change the shipping address. There was a lot of messing around, very little help from LoveHoney customer service and I never received my order - instead I was refunded when all I wanted was to correct the shipping address. Something that could have been a super easy, quick fix became really stressful and time consuming. It’s put me off purchasing from LoveHoney in the future.
Great quality and price, good description of goods and easy to move around website
Accidentally ordered to the wrong adress but was able to instantly talk with live support and they change it with no faff