Lachlan Wells
10/10 will return
Real customer reviews, good storefront, fast shipping, actually decent sales, I can’t fault lovehoney
Real customer reviews, good storefront, fast shipping, actually decent sales, I can’t fault lovehoney
Fast delivery
Such quick delivery with good communication. Great products too.
Had bought something for myself and partner on Lovehoney (.co.nz), but it's essentially run from this Australian branch. They're yet another company that won't accept phone calls, which is the backbone of customer service for any reputable company who cares about customers. I have an unopened package from Love Honey from an order that was too late to cancel before it had shipped, and was told by a Live Chat agent that I just had to pay for postage back, and that she'd send me the address to send it back by E-Mail. That's all fine - BUT: Two days later, and there's still no E-Mail with an address. And yes, I did check Spam. It's 2024. People know how E-Mail works. Also, they state on their instructions on the site for returns: "Include a note telling us what you want us to do, along with your name, address (including post code) and order number if you know it." How am I supposed to "include a note" when the package is sealed? The Chat Agent already told me I didn't have to put any note with the box, especially since the package is unopened? Why the contradictory advice? So now I have to wait and have yet another chat with an agent (since they don't have a phone number, and have failed to reply to E-Mails in the past), and probably start from the beginning again? Terrible.
Great products, quick delivery
reliable, speedy, good policies
The product was easy to use and worth every cent.
Easy, convenient ordering.
great site with not only great products but good info on each product. Great for all customers from the new to exploring and those who know what they like!
Great range & quick delivery time
Great service Great packaging arrived promptly. Good communication
The items did what they were meant to do brilliantly successful
It's a great product and speedy delivery.
Great service. Seamless return process
Everything was perfect, exactly as I ordered.
Best and easiest customer service I’ve dealt with. Ever. Just unfortunately had a poor product. The second one sent out was ever so slightly better, button was less difficult to press but still wouldn’t stay on like instructions stated and button was difficult to use.
It was great! Comfy It was first time and truly fun I will practice more
I’ve purchased several times through Lovehoney they are legit and great if there is an issue the postage is fast the prices are good
Awesome products at a great price.
Delivery time