luxe du jour is the perfect place to buy pre-loved signature items…they even sell brand new stuff…and the best thing with them is their staff…they are all very friendly and helpful…they’re gonna make sure you will be happy and satisfied with your purchase…they’re just amazing…i would highly recommend to all my friends luxe du jour…
Great experience
Amazing love the service and great products
Lots of selection and 100% confidence items are authentic. As others have mentioned, I was given a cheap bag and box. My jewelry was thrown in a bag. As well, there was no order update or ETA when I paid for the item.
Their fees are higher for lower priced items that would sell faster???? make it make sense. do not sell your bags through them, they will rip you off.
LDJ Is my go to place for all of my designer bag purchases. Their curation is unbeatable, prices are amazing, and the best customer service! Megan from Calgarys location is always so patient with every inquiry, and all of my purchases always arrive in better condition than stated! Will forever be a LDJ customer
I have bought from LDJ 3 times in the past few months. Overall, it's been a good experience and they are quick to process orders. A few minor things that made me take a star off was the 2 times I picked up my order in store, I was not given a shopping bag so I ended up carrying my purchases awkwardly trying to be discreet walking through downtown. As well, I did find a bit of inconsistency in the quality ratings as I purchased all of them in 9.5/10 condition and two of them was more a 9/10. Maybe perhaps their Calgary and Irvine store has slightly different opinions on rating. Another purchase I made had a small minor marking and once the mark was professionally cleaned off there was a slight tear that the mark was hiding that wasn't caught by their staff. Overall, it definitely its a good place to look for authentic used luxury goods at a reasonable price, but there are definely some minor things that could be improved.
I'm based in the US and have made multiple purchases with Luxe Du Jour at this point, even before they opened their Irvine office and have only had good experiences. Their items are priced super competitively and orders were always processed, shipped and/or delivered promptly. I've also sold multiple items through them (both consignment and buyout) and never had any issues receiving payment. For the items I did consign, they were all successfully sold! Big fan of Luxe Du Jour.
Very friendly staff countless beautiful items that you can add to your wardrobe
I’ve purchased four items from LDJ. Finding a local company was very important to me, so knowing they had both a Calgary and California office helped with customer service. I purchased some investment pieces and their managers were very helpful answering questions about the items and providing updates on shipping if needed. All items came in expected condition (one I would’ve graded higher due to its condition relative to its age). Considering consigning as well. Have recommended them to a few friends!
Very easy transactions - all items sold were at very reasonable price.
Everything about this company is great. Very nice customer service, and very fast responses and processing time.
I had an amazing experience here buying a gift for my wife. She absolutely loved the louis vuitton bag I bought for her, shipping was really fast and I received it, the packaging was great. I definitely recommend this place as the ladies here were really helpful for someone who doesn't know much about bags
Tammy from Luxedujour is AMAZING! She answered me extremely fast and helped me out finalized everything in an instant! I should have just messaged her from the very beginning for an easier and faster transaction! Thanks Tammy and also to Lana from Irvine location!
They are always quick to answer and super helpful! All the bags are always in great condition and Alisha is always on point with any questions or anything I have had! Would definitely shop there again 👍
I have been shopping with Luxe Du Jour since they were a smaller Instagram page and it’s so good to see them grow into the company that they have. They are one of the only big resellers that I trust!
I've been buying/selling at Luxe du Jour since their inception many years ago. Most recently, I purchased a pristine, hard to find, Chanel slingbacks. They are very professional and always deliver exceptional service.
This was my first time shopping with Luxe du Jour and I was very happy with my experience. I was incredibly nervous about purchasing designer items on, firstly the internet and secondly using a consignment store, for fear of purchasing a fake item or the item not being as described. The website is really easy to navigate, ordering was easy, customer service got back to me very quickly, shipping was fast and my item was just as described! I’ll definitely be ordering more items.
My favourite place to buy and sell designer bags; thank you Megan for always responded so quickly!
Obsessed!! I discovered this store and now I don’t need to buy new, great everything!! I’m obsessed!! I have bought a few things already and I’m very pleased, great customer service too ❤️