Bridget
Harry was very helpful at resolving my…
Harry was very helpful at resolving my query in a very timely manner! I feel good about my experience today.
Harry was very helpful at resolving my query in a very timely manner! I feel good about my experience today.
Good Service girl is Edcel
Call centre agents and managers lacking communication skills and not helpful. The delivery was disaster and stressful.
Nicole was very helpful And friendly - thank you Nicole. You made the experience very smooth.
Thank you for the prompt assistance, Gileanne was extremely helpful and courteous.
Edcel was very helpful and efficient.
Quick and prompt resolution, Gileanne was fantastic and quick to respond to organise resolution
Good service and helpful
Krizzia was very helpful and promptly assisted me with a bed I had purchased (despite purchasing the bed some 2 years ago) - great to see that great customer service follows you even once you are out the store!
Krissa followed up my request with regards to delivery of the item I ordered. The low line entertainment unit looks great. Thanks Mick Mowett
I'm pleased to inform you that Gileanne has been extremely helpful throughout the process. After thorough consideration, she arranged for a new full replacement of the product in question. Additionally, she assured me that she would escalate the matter to the relevant parties to prevent similar issues in the future. I truly appreciate Gileanne's dedication and assistance in resolving this matter promptly. Her proactive approach and commitment to customer satisfaction have been commendable.
Bought a buffet - on my very final stage in finalising, realised that there is one part missing, one door panel. I was contacting the customer service team, very reponsive, offer to process asap by sending the missing part. Thanks to Jorovin and Gileanne who has assists to my request
Gileanne was extremely helpful in helping me with getting a refund on a damaged item that arrived. She we went above and beyond to give us the best possible refund available and was great help Thank you for your good work
Harry Bench was really pleasant and my request was taken on board with no hassle
Harry was very helpful & friendly
Great service fast and prompt Harry was super helpful best customer service
My Sideboard buffet arrived broken, however KRIZZIA the agent helped me with my issue. I will be contacted by another team in the next days. Hoping to get my issue resolved as I can't wait to have that beautiful sideboard in my dining room. Thanks
Harry has been so fantastic!! Amazing service and helpful
Harry was courteous, friendly, and patient with my enquiry.
Thankyou for your service in regards to my complaint.