Today we had an hours lesson with Millie in the Farnborough store. Wow! She was lovely and so informative from start to finish. She answered all our questions with ease and was really good at listening to our exact wants and needs. Kind, friendly, clever and helpful. Thank you for wonderful customer service. We look forward to when we return to buy all the items!
I was seen as a walk in at mamas and Papas in Birmingham at Gallaghar Retail Park and had a great experience!! I was helped quickly and efficiently by ANGELA, who told me about the Car Seats . Mine baby came earlier Before due date my wife ordered car seat from online website and we are waiting for that but we need car seat urgently so I walk in to store and Angela helped me for baby seat.once again I am Thankful for such a seamless, friendly and informative experience, ANGELA !
We had a 90 minute Buying for Baby appointment with Rhi in the Cardiff branch and we left feeling so much better about what’s available. Our main aim was to decide on a travel system and Rhi took us through every aspect of 2 systems that matched our needs. She was really knowledgeable on all features, confident, really friendly and relaxed us. She answered all our ‘stupid’ questions and showed us more than what we knew was available. She showed us an alternative which we almost swapped to, but got us a quote for each and explained all the purchase options. We also looked at baby monitors, which she took us through every aspect of the 6 models available in store, again confident with all our questions. We left the appointment having ordered our nursery furniture and will be ordering a travel system next week. A baby appointment is so worth it, and make sure you ask for Rhi…. She couldn’t help us enough!
We went in today with no idea on what we needed as 1st time parents but Bethany in the team valley store could not have done anymore to make us feel welcomed and give us any information we need and made it very easy for us to choose what we needed. We were not going to buy anything today but after the great help and service we received, we wanted to go ahead and get what we needed. She is a great asset to your company!
We had a pre booked appointment with Millie at the Whiteley store to look at a new car seat. She was friendly, knowledgable and helped us find the best seat at the best price. We’d use this store again for future purchases.
Had such a warm welcome at the Mamas and Papas store in M&S at Cheshire Oaks. Siobhan and Millie were just lovely and extremely helpful. Angie the store manager was so knowledgable about their products and nothing seemed to be too much trouble. Really enjoyed our visit and will most definitely return! Thank you! Sarah J
Booked an ‘Out & About’ appointment at Farnborough as we needed a car seat and pushchair. We were contacted the day before to check what we would be looking for which helped as we knew the items we had in mind were available. We were warmly greeted on arrival and Emma took us under her wing to show us our choices. She showed us how the pushchair works, and how the car seat is fitted in the car. She showed us some alternatives so we could check we were happy with our choices. Emma was knowledgable & friendly and we would recommend the Out & About appointment.
Ellie at Trafford Centre is a credit. Wouldn’t have been half as inclined to buy if it wasn’t with her. Super helpful and knowledgeable Sharon
Bethany at Giltbrook store did an incredible job yesterday at helping us with the full works for our baby due in September! So informative thank you so much Bethany for making it such a seem-less experience Thank you H & R
My husband and I went into Mamas and Papas on Sunday 5th May 2023, we were looking for nursery furniture, after looking round we were approached by Angela who was amazing she not only helped us to order our furniture but also gave us the best price available to us, as we were coming to the end and placing our order it was mentioned that we needed a buggy but without a car seat, Angela mentioned that they had pre-loved ones and ex display buggies for sale, she helped us to find a buggy that we loved and didn't cost us the earth. We can't thank her enough for her help and the amount of money we saved we would definitely recommend and we will be coming back for other bits we need. Vania and Mathew Doughty
Great service from Josh at Swansea store, helped us pick our cot and pram. Very knowledgeable and friendly.
Poppy was fab at helping us pick a pram today. She went through everything in detail and answered any questions we had about each pram along with demos of how it all worked. It was such a lovely experience!
Shelley was really great at helping us to choose our pram and car seats. She had a really extensive knowledge of all areas and was able to answer all of our questions, putting us at ease. Thank you!
We popped in to have a look at our pram options and Alba was beyond helpful! She went through every single option with the pram we were interested in, priced up different options and explained fully the processes with ordering. We popped in for a look and left with a deposit paid on a pram and confident we had made the right choice. Thanks Alba!
Came into store to purchase some gifts for a friend. Staff were very friendly and helpful, would recommend to other people. Thank you Rhi, Kelly and Fran
We visited the Swindon store yesterday and had a great shopping experience with Lauren. As first time parents with quite specific requirements for a pushchair we were initially very confused but Lauren was so helpful guiding us through all the options, how they folded and most importantly could they fit in the boot space! Thank you Lauren for all your help and advice!
We were seen as a walk in at mamas and Papas in Cardiff and had a great experience!! We were helped quickly and efficiently by Fran, who told us about the Nuna Triv pushchair. She was very informative and helped us in deciding what package to go for, we would have picked completely the wrong thing if we didn’t speak to her! Thank you for such a seamless, friendly and informative experience, Fran!
Chelsea at Mamas and Papas Capital Retail park Cardiff. Chelsea was amazing at our appointment. Chelsea went through all our needs to ensure she was able to help us choose a pram that fit our lifestyle as we didn’t even know where to begin. Chelsea was friendly and was very knowledgable about the pram we liked and made sure to go through all the workings of the pram in detail. I am very happy with our purchase and the service we were provided and would highly reccomend shopping at Mamas and Papas again.
Me and My partner made an appointment with Marie, as first time parents it can all be quite overwhelming. Marie made our experience so easy by showing us all the functionality of different travel systems, her product knowledge was amazing. We also managed to get all furniture for babys nursery aswell. Our delivery has just arrived and couldn’t be more happier with our experience. Highly recommend booking in with Marie!!:)
Went into store looking for a pram and bedside crib. Jakub advised on the best pram to suit our needs and gave a great demonstration. Left feeling confident in our purchase and it was a great experience picking our pram for our little one. Thank you!