Arsene
Good service.
Good service.
Good service.
Lush Item Quick Delivery, items as described, quick and easy transaction with no issues
Clear description of product.Clear order instructions.Great delivery.As described.Good overall experience.
Only out of box looks and sounds great
bought a magnetic stylus thing (I am old school) for my Ipad Pro, great price and works great, delivered swiftly
Ordered for £110 on 16/03, never received. communication is very poor - no time frame, never get back even to say they are still working on it or something in progress. They write only after I leave a messages on the site. It feels like they don't care, if not worse. Too bad I didn't read the reviews before buying
I ordered a powerbank charger from maplin.co.uk and the service was just like when I ordered from them 2 years ago, extremely prompt and informative and the product arrived within the stated timeframe 20 hours later, once again it is a shame this store disappeared from the high street as its online presence is as good as the service it provided in its physical stores. I would recommend that everyone check out Maplin for any technical purchases before rushing to other websites that may not provide the quality of service or product.
Cable arrived quickly. Three layers of plastic packing was unnecessary though.
What a great item.now i can turn on my water pump to extract rainwater from bottom of garden without going outside and getting soaking wet, plus extractor fans in garage to rid of condensation,didn't know these plugs existed wish i had known years ago .highly recommended great company recieved next day perfect..a big THANK YOU MAPLIN.
Update (20/02/24) - I am happy to upgrade the review given the response from James below. James reached out to me on email initially and arranged a return from Yodel, that never showed up. After some confusion, he was able to send a return label so I could post it myself. James also ensured he followed up on the refund and confirmed as soon as it was done. Thankfully, refund was quick after the item was delivered to their warehouse. I hope this helps to put some trust back into their service. The only issue is lack of telephone line and delay in response over emails. Hope they work on this ! Thank you James for keeping up the promise ! MA15318 - Want to return an order, where the incompetent "Yodel" courier did not collect as scheduled. So I have sent numerous emails to Mapling to rearrrange or atleast send me the label and I can go and drop it to the courier shop. No working phone lines, no live chat. Its next to impossible to find someone respond to you in time. Sporadic email responses over couple of days (once a week or at the most twiice). Not very customer efficient. Why can't you attach a returns note in the shipment, so its easier to return it????
I knew that what I wanted was available from Maplins, as I have bought one before. The power lead arrived in the post this morning 29/1/24 Highly delighted with the fast despatch and delivery! Thank you!
Shopping at Maplin no issues at all,when product arrived,looked excellent and well packaged.Only issue is with Royal Mail that took a week to get it to me
I never write reviews but I feel I must ! Maplin you a have been fantastic company only , I ordered a car which came with out the fixers to the wheels They responded super quick and have sent me a whole new car ! Without any problems! Can’t believe the service will most definitely be buying again from you great service 🥰
Really quick delivery and lights were easy to set up
Order number : MA14098 I didn’t receive my order it says it was delivered to my neighbor i asked him he received nothing And you are not responding to my emails
Good quality products and excellent service but still miss the shopping in the store experience.
Very good service, quick and efficient. Item brought as a birthday gift
The price was very fair and the battery was delivered in good time. The communication was excellent and I was informed of each stage of the delivery process. Excellent service!
Claim to offer student discount, once you go through all the trouble of verifying, and then applying the code - they claim it's invalid. Waste of my time and effort.
Package arrived damaged and most of contents missing. Maplin refused to resolve