Dave
Great selection
Great selection. Quick shipping. Friendly, courteous customer service.
Great selection. Quick shipping. Friendly, courteous customer service.
Very easy to deal with and very well organized, online Terrific selection of wines… I’ve been back several times!
Really, the worst experience I’ve ever had with any company. I purchased a six pack of chateau barton and paid in advance. Months later tariffs were enacted, so I paid the tariffs. The wine finally shipped after a year, then held in NY for months. I continually called and wrote emails only to receive incorrect, or deceptive responses. Finally, the wine was shipped and a couple of weeks later I called again. Millesima said it was “lost” in shipment. I cancelled the order and actually did receive a refund. This company deceived me, as compared to other honorable organizations.
When employees in Millesima USA sent me emails informing me of arrival of the wines (and wine box) I ordered, they used a cheap software without unique order or tracking numbers in the subject line, or the employees were just careless. Consequently FedEx just put my wines in a distant shipping center, rather than placing it in a near pickup store. Considering that I paid >$200 for shipping the wines and >$25 for the box, such a level of service is not acceptable! I always thought that Millesima USA would provide much better service than some local wine shops. After this experience I would never order any wine from them!
I have enjoyed buying wine from Millesima USA. Customer service is unsurpassed. The wine I bought was delivered in excellent condition. Highly recommend. Will buy again.
no warning of delivery custs
I've been ordering my Bordeaux from Millesima for several years now, and I won't go anywhere else. They have helped me track down several obscure or otherwise hard to find French wines, and I'm always impressed with the pristine shape the bottles are in when they arrive -- this must have something to do with Millesima's unique relationship with producers in France, which you can't get with other retailers. Don't think twice, just call them if you want the best service on your French wines.
Have to wait two month to get the order , been charged $43 for the shipping of one box from NY to Washington DC
On both orders, they delivered the next day to my NYC condo.
We are so lucky to have this store near our home. They specialize is French wines and do an excellent job of that. They have some special Bordeaux bottles for when you want to spend a little more.
I have no problem with you charging my credit card but it would be best if you kept me in the loop about when I can expect shippment.
Purchased a few large format futures from Millesima. Good company, great products but lack communication during the process. Never know when products are coming, and no updates until the bottles are in the warehouse. Again, great products, but lack of transparency.