Manager Sharon is always so helpful. She helped us find the correct sized coat (and jumper) by lending us fleeces to wear underneath to see if the coat would be suitable for colder weather. Brilliant customer service, always with a smile on her face and friendly chat. We love Leighton Buzzard Millets!
As always such friendly staff in the Grimsby branch they've are always helpful and always help find the product you are looking for.
Popped into the East Grinstead store to buy some walking shoes. Gavin was extremely helpful and recommended I go for Merrell walking shoes with goretex. Very happy with my purchase. Thank you.
Excellent experience as always! Visited the store on Saturday and recieved excellent service from Chrissie, Georgia and Jannette. Nothing was too much when asking for assistance from Chrissie who demonstrated excellent product knowledge and customer service, an asset to the business.
The staff are always friendly & welcoming. Bernie was great today giving advice on shoes and is very knowledgeable on products. He’s great and we had a good laugh today while we were shopping.
Nice shoes selection. Good sleeping bags too.
A fantastic store, with a good variety of stock and sizing. Staff also went above and beyond. Will definitely return to the store in future.
Love millets staff very helpful. Spoke with Lee very helpful got some Kendal mint cakes for our next walk.
Fantastic visit to the store. The staff were knowledgeable and very helpful. I was also guided towards the best deals and discounts. As a result, I saved lots of money
Ali and Alex provided excellent service. We arrived in store just before closing but they were patient and helpful in enabling us to make the purchase we wanted. Friendly, helpful and knowledgeable service
Great service at Millets today, Henry particularly helpful.
Very helpful assistance from Kit. Took time to help me with my decision. Very happy outcome. Deserves credit
Excellent customer service!
Great service... very knowledgeable
Henry was very helpful. He found everything I was looking for and a map that we couldn't find. He was polite and funny and very good at his job. I even went back later to buy something else.
I was greeted by two very pleasant members of staff, one of whom tried to handle a return package for me. As I didn’t have the relevant paperwork (which actually wasn’t included with my parcel delivery, and wasn’t mentioned in the website Return instructions).. Mitch 629 tried manually inputting the code I had been given from the website on my phone. Unfortunately, this didn’t work. But he very helpfully noted down my order number and offered to try something behind-the-scenes, while I went and found the correct size of the same items I was returning. Within a few minutes he came and found me, my return had been accepted and I would be reimbursed within a few days. He then also helped me to find and reach the correct size that I wanted, which was unfortunately too low down on the bottom shelf for me to find comfortably. I was very appreciative of the care and consideration that I was given.
Sarah from the Newquay branch was so helpful and knowledgeable. I was looking for Merrall shoes and she was friendly and even looked for any returns of a 6.5 size. I wanted to buy shoes from her but couldn’t as the company don’t order in half sizes - only whole sizes. Please include half sizes in the branches as lots of people have this issue.
Phil Great. Shopping Experience Great
Great shop. Staff knew what I wanted. Good prices.
The shop manager was extremely helpful and service was courteous and prompt.