Neeshat Choudhury

Trustpilot

I wish I had read some of the reviews…

I wish I had read some of the reviews before I made a purchase DO NOT BUY. RIP OFF COMPANY. I bought a dress for my mum on 22nd February 2024. It did not fit so requested a refund. This process took some attempts as they did not respond to my messages. I then contacted PayPal who said they'll contact them and get the process moving. Long story eventually they responded, I returned the dress and til this day I'm awaiting for this refund!!! Apparently PayPal have refunded me! I've asked for proof. These people are not who they say. I will get my refund one day, believe me!!! Remember this Allah is watching everyone. If for some reason you don't return my money back to me in this dunya you will in the next. CUSTOMERS STAY AWAY.

Mohammad Kaddoura

Trustpilot

Bad customer service

I bought a slip for my wife and it was a small size so I asked them to refund it and buy another one but bigger size or exchange they didn’t respond to my email at all and now my wife she can’t wear it and cost £26

Maria

Trustpilot

Classy shoes

Arrived in super quick time. True to size colour and description. Have seen some almost the same a lot more expensive. Would definitely recommend

Julie Davila

Trustpilot

Efficient

Quick delivery and the item was exactly as described.

Shand Raza

Trustpilot

Stylish Selection & Top Quality Bags at Modora

I recently purchased a few handbags from Modora and I'm absolutely thrilled with them! They have a fantastic selection of bags to choose from, whether you're looking for a trendy everyday purse, a sleek work tote, or a statement evening clutch. What really impressed me was the quality of the bags. The materials felt luxurious and the construction was top-notch. The stitching was even and the hardware felt strong and secure. It's clear that Modora doesn't skimp on quality, which is important for a bag you'll be using regularly. Another big plus for me was the online shopping experience. The website was easy to navigate and the product descriptions were detailed and accurate. They also offered high-quality photos that showed the bags from different angles, which helped me get a good sense of the style and size before I purchased. Overall, I had a fantastic experience shopping for handbags at Modora. They offer a great selection of stylish and high-quality bags at fantastic prices, and their website makes shopping online a breeze. I highly recommend checking them out if you're in the market for a new bag!

Laura

Trustpilot

Amazing

Great material, great quality. Fits perfectly, couldn't be happier

Jenny Olim French

Trustpilot

Satin green diamante clutch bag

Stunning clutch! Perfect colour match to my shoes and dress. Fast delivery. A* seller

Anonymous K

Trustpilot

Terrible services, do not order from this company

Terrible services. Item missing from bag, I was not provided with a refund for the missing bag. the head of department called me several time from his personal number to discuss the issue which was never resolved and refused to put it in writing.

Shona

Trustpilot

Package didn't arrive

Not really the fault of Modora, my package never arrived from FedEx, they could have left a note but I didn't find any. FedEx said they tried to deliver three times, I don't know why they could not, I don't think the package needed signing for.

Miss Bi

Trustpilot

Great service

Great service, delivered in good time, quality product Thank you

DEBORAH WALKER

Trustpilot

I live in Northern Ireland and after I…

I live in Northern Ireland and after I placed my order I was informed you don't deliver here

MARIA

Trustpilot

Great quality items

Great quality items, great sale items and I ordered at night and the next day it arrived. Will definitely be ordering again!

Ms Heather Harrison

Trustpilot

Great service!

Easy to order, prompt delivery - left with neighbour as I was out but the driver posted me a note to let me know where my parcel had been delivered to. Had to return the goods so rang fist to check and all was good for the return. Had to pay for the return - free returns would be good, but all in all a great service - thank you.

Rahila

Trustpilot

Fast Delivery & Superb Quality

Fast delivery. Quality item. Cannot fault.

Mary

Trustpilot

The delivery was great next day

The delivery was great next day, however I had a problem with the largest suitcase and I am still waiting for them to get back to me As I am leaving on holiday soon, reason I bought new suitcases, I managed to get the lock sorted. Apparently it was loose and needed tightening. It would have been great had Modora got back to me personally 😕

Jaweeria Yousaf

Trustpilot

The dresses were great

The dresses were great, nice material, and nicely made.

Beverly

Trustpilot

Faulty handbag but helpful customer service

I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contacted Modora’s customer services and after several conversations (including them suggesting I use a pair of pliers to close the clasp) they agreed, as the handbag was damaged, to refund the £2.99 postage as a way of reducing the cost.

Alizay Qureshi

Trustpilot

Wrong item sent and overall bad service

They sent me the wrong item and was told that the item that I ordered is out of stock in my size but on their website it said that they were a few items still in stock. I was offered a refund and messaged them regarding refunding me my shipping fee as they were responsible for the wrong item being send and I told them to please update their website with correct stock information. I did not get a response but I was send an invoice with my refund amount including the shipping fee but when the refund came into my account it did not include the shipping fee which is not right.

Jane

Trustpilot

The most aggressive person who phoned…

The most aggressive person who phoned me shouting at me my colleagues heard unbelievable because I declined paying £45 for postage from main land to Northern Ireland have never heard such abuse from a young male in my life absolutely

Boudour

Trustpilot

I received my order next day which was…

I received my order next day which was amazing and the scarf is very good quality