Miss cokile

Trustpilot

Good service

Good manner of approach by the staff, very helpful, clear explanation. I got very good service and enjoying my furniture i bought.

CarolineSmith

Trustpilot

Would highly recommend

Great products and service was really prompt and efficient

Seyi Akinfe

Trustpilot

Beautiful dinning chair

My dining chair are really, looks more expensive, and add statement to my living room, I am so glad I brought it.

Jules

Trustpilot

Smart, quality and sleak

My purchase was better than I expected not being able to see it before you just never know. Excellent quality.

Linda Cunha

Trustpilot

Ongoing Delivery Delays and Unclear Responses

I am posting here to seek advice and support regarding an unresolved issue with My Furniture. I have faced significant problems with the delivery of an order that continues to be delayed without clear communication. I purchased a Lexington Sideboard on 13th February 2024 (Order No. 8000024425), with an initial promise of delivery in April. Subsequently, this was revised to May. Now, in May, I have still not received the product nor a definitive update. Moreover, the responses I have received from My Furniture have been evasive, now indicating a further delay with possible delivery times in June or July. This continuous postponement and lack of clear communication are extremely frustrating. I had planned my entire living room decoration around this sideboard, including other items purchased from them (Order No. 1000202742). The suggestion from My Furniture to simply cancel the order after a three-month wait is not practical and disrupts the entire design and functionality of my living space. I feel misled by the change in delivery times and the lack of transparency throughout the process. The inability to provide a firm and reliable delivery date at this point only compounds the issue, significantly eroding my trust in My Furniture.

neosupar

Trustpilot

not good expereince

not good expereince

Susan M

Trustpilot

Dining chairs

Immediate response to online order and extremely quick delivery. The product is beautiful and the quality exceptional. I have recommended this company to all of my family and friends.

Alyshaa

Trustpilot

My order arrived very fast but there…

My order arrived very fast but there was a mark on it however am not that bothered as u can’t see it to much as it’s on the side but still a mark which isn’t good

Huda

Trustpilot

Love my new sofa

Love my new sofa! Really comfortable and stylish. It came just after 1 week. The delivery guys were very helpful and brought it into my flat even though I have a long and bendy corridor. Great service.

Cheryl

Trustpilot

Not put the table together yet but…

Not put the table together yet but checked it over and was a little disappointed to see that the edge of the table was chipped. Not sure if this is why it was a sale item but still a bit let down. Service and delivery was spot on.

CarolynMurphy

Trustpilot

5 star item and service

I was kept well informed by text and email from the moment I purchased the chair regarding delivery ! Beautiful French style chair which was quite large ! The delivery men even took it out of the box to get it inside ! 5 star item and service !!

MRS SHILLA BEGUM

Trustpilot

Definitely worth recommending

Very efficient communication and delivery, the gays that did the delivery were very helpful and did an amazing job as they went out of their way and helped me out.

Vasu

Trustpilot

Excellent service and product

Excellent service and product

John Pham

Trustpilot

Perfection

Perfection

Doug

Trustpilot

Great product and delivery service

Bought this table for my daughter and couldn’t be happier with both quality and delivery service provided.

Linda

Trustpilot

Very helpful

Very helpful

Rosaleen Joyce

Trustpilot

It’s just the right colour and fit very…

It’s just the right colour and fit very nicely in my living room

Mrs Nicola Hayden-Smith

Trustpilot

Great service

Great service. Easy to find what I wanted on the website and order. Informed of every step of the delivery, delivery people were great, friendly, courteous and professional. Armchair is well made, beautiful colour and nice and comfy. It’s modern and looks stunning in my living room

Sharon Carmichael

Trustpilot

Communication with My-Furniture is…

Communication with My-Furniture is excellent, quality of product is also excellent, at an affordable price.

Mrs Karen Gilden

Trustpilot

Bar chairs Great item absolutely love my bar…

Great item absolutely love my bar chairs they look amazing , item turned up quicker than expected so that was great