Sam Noon

Trustpilot

DO NOT BUY FROM HERE

PLEASE WHATEVER YOU DO, DO NOT ORDER FROM THIS SITE I RETURNED A BAG AND 7 WEEKS ON I STILL HAVE NOT RECEIVED MY REFUND DESPITE HAVING PROOF IT WAS COLLECTED BY EVRI

Phina Uwakwe

Trustpilot

Had a great experience and satisfaction…

Had a great experience and satisfaction with the items purchased. Quality item and will buy again.

Wayne

Trustpilot

Outstanding service!

Great Price and outstanding service,I was informed of my items status right up to the day of delivery.

Claire Carter

Trustpilot

I ordered a necklace from my bag but…

I ordered a necklace from my bag but when I received the package it was a empty box, I reported to my Who asked me to send photographs et cetera of the parcel then they reply was to block me and close my account without a refund or replacement. I’ve tried many times to contact my bag. via is never available I have emailed them several times which was the replies back are very unhelpful and I’m out of pocket with no necklace. I will not be using my bag again and I will not recommend them to any of my friends or colleagues one of the worst companies I’ve ever had to deal with. I tried to contact the couriers, but they would not deal with me as my bag were the centres so I asked my bag to do so which they reply was NO UPDATE TO MY BAG REPLY THIS IS ANOTHER LIE YOU HAVE NOT SENT ME A MESSAGE AS MY ACCOUNT IS CLOSED !!!!

ELIZABETH GRILLI

Trustpilot

Excellent service from this company.

The bag I ordered was exactly as described. This company is excellent at giving information about the order and its progress through to delivery. This is my second order and both times the delivery was very quick - only 24 hours from placing the order. Sadly the delivery company this time was poor - the parcel left by a hedge in the front garden. Thankfully, I spotted it as I knew it was due. My Bag may want to review their couriers.

Florica

Trustpilot

Great experience,1st time that ordered…

Great experience,1st time that ordered from this website and had the greatest experience. Fast delivery & quality service Thank you

Monika

Trustpilot

Brilliant service

Brilliant service! Delivery was upgraded to next day which I was so happy about, the bag was nicely packed and in excellent condition. I can highly recommend MyBag.

Angela Cochran

Trustpilot

This company is a scam

This company is a scam. I ordered a bag and my cousin in another state ordered the same bag with the same outcome, both bags had extremely long ship times and fake tracking with royal mail. Ended up refunding after weeks of nothing. Also no delivery confirmation, signature, picture, poor shipping services for $600 plus bags. Royal mail doesn't even deliver to US residents direct. Strange that 2 people in the US had the same issue with the same bag and both had to be refunded after weeks. Save yourself the headache and shop elsewhere

Yasmin Hodgkinson

Trustpilot

Great Service

Prompt delivery. I was keeping well informed by email. Product excellent

Sophia Costa

Trustpilot

Good price

Good price, quick delivery. Would recommend My Bag!

Jacqui

Trustpilot

Excellent service speedy delivery

Excellent service speedy delivery

Miss Kankolongo

Trustpilot

Excellent

Excellent! I am so pleased with my purchase. The bag is beautiful and will add a touch of elegance to any outfit. Delivery was quick and I will highly recommend MyBag to anyone wishing for beautiful bags.

HJC

Trustpilot

fast delivery and well packaged

fast delivery and well packaged

Paul

Trustpilot

Dont buy a bag from these cowboys

Bought a Vivienne Westwood "Betty" from Mybag and what a disappointing experience it turned out to be. Admittedly it was quick to arrive but that's where the good stops. A £470 bag was shoved into a box which was far too large and the dust bag which came with the bag was way way to small for the bag which I purchased. Also In their online description it said the bag had a zipped internal compartment, which it doesn't. I contacted customer services via their chat function and was told that the proper dust bag for the bag couldn't be sent out and they would give me a £5 goodwill voucher, which in my mind is simply not enough. I contacted Vivienne Westwoods head office to confirm what kind of dust bag should had been sent out and sent images in what and how I received the said item from MYBAG. I was told that the dust bag is completely not correct and the packaging was not how it left the manufacturer. Which leads me to believe it could be a fake. I keep trying to contact Mybag and keep getting fobbed off that it is being dealt with by the product account department and still hear nothing. So if you are looking to buy a bag from My bag I would be really really careful. We will not be purchasing anything from this company again.

Melanie Noble

Trustpilot

Amazingly quick service

Amazingly quick service. Ordered 1:45 on a Saturday and had the bag by 1:30 the following day, a Sunday too! The bag is excellent!

Marcin Pietrzak

Trustpilot

Very fast good service

Very fast good service

Fiona Bentley

Trustpilot

Great service

Excellent service they upgraded me to next day delivery. Lovely product.

Sam Noon

Trustpilot

Returned a bag but still not received a…

Returned a bag but still not received a refund 4 weeks later despite having tracking info, no bag received apparently from the warehouse but can 100%comfirm it’s return

Katie Gough

Trustpilot

My bag arrived the next day and is…

My bag arrived the next day and is beautiful

Rohith

Trustpilot

Nice one

Nice one. Liked it