Mark
Excellent Service from point of sale…
Excellent Service from point of sale through to swift delivery
Excellent Service from point of sale through to swift delivery
Excellent retailer to purchase football equipment from. Prices are very good compared to others. After, placing an order additional items caught my eye. I utilised the chat function to see if it was possible to merge the potential new purchase with the one made 20mins prior to avoid paying the delivery charge twice. Great service from Julie R received outlining the steps I needed to do this. Very quick delivery following purchase. Will definitely be using them for future purchases.
I had already had a quote from Exigo on the dip station, but Newitts were a little cheaper including delivery by about £50 so being a bit price sensitive at the time I went with Newitts, at the end of the day it was still Exigo it just doesn't have the logo painted on for some reason. The service was very efficient I had to wait six weeks for the item to be made and be delivered, as was explained on the website , all in smooth and efficient. I would recommend Newitts to anyone else, and may be buying something else soon myself.
Fantastic customer service and communication. Great product at a great price. Customer services went above and beyond to get me my product next day delivery at no extra cost! Shout out to Mandy Winfield very responsive customer service! Wouldn’t hesitate to recommend.
Not Nike approved stockist so no guarantee with their products. Shockingly bad service. Bought 3 pairs of the same Nike trainers from them and when 1 of the trainers ankle supports came through the fabric I returned it to them only for them to accuse me of "force being applied to the back of the shoe, when putting them on". The Nike trainers were only about 3-4 months old and only used for walking. Do not buy from Newitts.
Had a problem with a product, but the problem was resolved quickly and satisfactorily. Which leaves me to believe this company is safe and trustworthy to use.
I contacted you about some Nike footballs that kept deflating. Within the same day, you had replied and issued me with new football. They were delivered that week.
Fast, value for money service with a smile especially when resolving a product issue.
Excellent service from start to finish. Quick delivery for a large order and always on hand to answer my silly questions!
Excellent service! Will definitely use again
Just wanted to say a quick thank you to Newitts, the items have arrived super fast and the size, quality and overall price were fantastic! I have no hesitation in recommending 🙂
Very quick to reply to my email and sorted out the issue immediately. Thank you
Ordered a Gilbert rugby kit bag for my son. It was a fair price and delivered quickly. Perfect for the job & he was really pleased with it. Would definitely use Newitts again.
Excellent customer service. Thank you.
Really quick to respond to a problem with a faulty product and very quick to replace it with no need to return the faulty item. Efficient and friendly on the phone and quick to reply to emails. Thank you - will definitely order again.
Purchased the Nike junior 'bench' coat for my 8 year old grandson's birthday. He was very pleased with it. A good price and quality. Delivered quicker than expected. An excellent service.
Fast delivery of order, great price. We had an issue with one of the footballs, but the query was dealt with quickly, without any issues. Pleasure to find a company that ticks all the boxes. We will definitely use them again and would highly recommend.
Best customer experience ever! My son received a Nike training coat for Xmas and the zip was faulty. The Newitss team couldn’t have been more helpful and quick to respond. With one phone call (that went straight through!) and one email it was all resolved! I had the replacement within 48 hours!! On top of that, sadly the replacement was still not suitable and the Nrwitss team again were completely understanding and we were able to return without any quibbles. I honestly can’t recommend this company enough…truly put their customers at the heart of what the do. Thank you!!
Ordered 2 pairs of tracksuit bottoms for my son and in less than 24 hours they have arrived! Packaged well and no issues at all. Great price too. Based on my experience I would definitely recommend and will be a returning customer ☺️
Excellent customer service - wonderful team